Position Summary
Process residential mortgage loans. Achieve production and quality metrics. Liaison between loan officer,
borrower, underwriter, and funding. Prepare and review loan file to ensure completeness of submission
and supporting documents, as well as compliance with underwriting and investor guidelines. Monitor
overall loan processing cycle time to ensure the loan closes on time. Communicate and coordinate the
resolution of issues that delay loan closing timeline.
ESSENTIAL FUNCTIONS
• Monitor the overall lending process, and identify, resolve and communicate issues that could
impact timely closure of loans.
• Identify potential issues and communicate to consumer and loan officer.
• Request supporting documentation from borrower within required timeframes.
• Order and review all third party documentation, including credit checks, title reports, appraisals,
tax returns, verifications of employment/assets, etc. to identify and address potential issues.
• Check ratios,and verify accuracy of AUS findings and program applicability.
• Review and verify documentation integrity to ensure it aligns with findings, completeness and
compliance, and submit loan file to underwriting for approval.
• Identify qualifying/program issues prior to submission to Underwriting.
• Provide options within guidelines and makes recommendations if borrowers may qualify for
suitable programs.
• Update and verify accuracy of data input into system.
• Verify compliance with Company standards, federal and agency regulations, standards, and
guidelines, as well as any applicable state-specific and or local regulations, ordinances, etc.
• Stay current with federal and state regulations and industry guidelines.
• Obtain and verify clearance of all underwriting conditions and prepare the file for submission to
Closing.
• Order generation of loan documents.
• Use and modify templates to compose professional correspondence and emails.
• Provide status updates to Loan Officers and/or borrowers.
Education Level Details
High School Diploma or
equivalent, required
College courses/technical training related to Business,
Finance/Accounting, Legal, or related field is preferred.
Years of Experience Details
Minimum two years
experience
Loan Processor processing conventional loans, with at least one year
experience in processing FHA or VA loans.
Additional Qualifications
• Ability to build strong relationships with loan officers, production, underwriting, closing and other
internal and external partners.
• Detailed knowledge of overall mortgage lending internal processes and control, as well as federal,
state, and regulatory requirements/guidelines related to consumer mortgage lending for
conventional and FHA or VA loans.
• Detailed knowledge of conventional and FHA or VA loans, including various product/program
guidelines, necessary conditions for approval, and investor specific guidelines.
• Detailed knowledge of valid documentation related to processing consumer mortgage applications
(e.g., tax returns, financial statements and records, verification of income and deposits, etc.).
• Ability to prioritize multiple tasks in a deadline-driven environment; strong sense of urgency and
responsiveness.
• Excellent customer service, interpersonal, verbal and written communication skills
• Intermediate math skills.
• Strong verbal and written communication skills.
• Strong detail orientation and highly organized.
• Prior experience using internal data entry systems, Microsoft Word, Excel and PDF/Document
Retention programs.
Bilingual in Spanish preferred