Loan Processor-Production Specialist

We are FranFund. We help entrepreneurs seeking to purchase a franchise determine how to finance it. We're not a bank-we're an award-winning funding partner, and we've been named the #1 Banking and Financing Supplier in Franchising by Entrepreneur Magazine for 3 years and running.

We're looking for a detail-oriented, self-motivated Loan Processor-Production Specialist to join our fast-paced team. As a crucial part of our operations, you'll guide potential borrowers through the process of creating comprehensive loan requests and securing lender proposals. The ideal candidate thrives under pressure and has a strong understanding of financial software, solid math skills, and the ability to deliver results in a high-energy environment.

If you have experience in loan sales, SBA (Small Business Administration) processing, or roles that require a high level of organization and attention to detail-such as account management, recruiting, paralegal/legal secretary work, insurance processing, or business development-we encourage you to apply.

Responsibilities

• Manage large client pipelines from loan packaging to funding completion
• Guide clients on loan program requirements, including process, timing, and documentation
• Ensure accuracy in completing loan documentation for lender credit approval
• Prepare and present loan request packages to a network of lenders
• Communicate with third parties involved in the process (e.g., franchisors, franchise consultants)
• Stay current on lender policies and SBA Standard Operating Procedures (SOPs)
• Build and maintain lender relationships to effectively negotiate and represent client needs

Experience

• 2+ years of experience in business operations, administrative, insurance, finance or legal industries preferred
• Proficient in computer/technical skills (Adobe, Microsoft Office)
• Strong communication and interpersonal skills
• Excellent attention to detail and ability to manage multiple tasks in a fast-paced environment
• Professional writing skills for clear, concise business correspondence
• Ability to analyze financial statements, credit reports, business plans, and other financial documents
• Familiar with Small Business Administration (SBA) loans
• Salesforce experience is a plus
• Works well under pressure and tight deadlines

This is a fully in-office role with the potential for hybrid following training and probationary period.