10-key (Tenkey) Numeric Keypad, Banking Services, Calculators, Communication Skills, Computer Skills, County Ordinances, Customer Support/Service, Detail Oriented, Develop and Maintain Customers, Escrow, Insurance, Liens, Multitasking, Organizational Skills, Presentation/Verbal Skills, State Laws and Regulations, Telephone Skills, Writing Skills
Duration - 6 Months
Location - Phoenix, AZ, 85016
Pay - $18 to $20.27/hour
LOAN SERVICING-REPRESENTATIVE
Description:
- Setting up new accounts and processing requests (VOM, payoff statements, reinstatement amounts) and changes (modifications, assignments of beneficial interest, assumptions)
- Managing multiple tasks including answering customer calls, requests and inquiries Processing payments, paid accounts and lien releases
- Maintaining impound accounts for taxes and insurance
- The Account Servicing Representative may be assigned additional tasks in support of the department's goals.
Requirements/Experience:
- Strong oral and written communication skills
- High level of organizational skills and attention to detail Basic knowledge of banking, account and escrow Basic computer skills
- Ability to work in a fast paced, constantly changing business setting with new technology and paperless environment
- Ability to work independently with little or no supervision, as well as in a team
- Basic 10 key calculator skills
- Calculated simple interest
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.