Back to search results Loan Servicing Administrator I Jacksonville, Florida; Plano, Texas Additional locations Apply × To proceed with your application, you must be at least 18 years of age. Acknowledge × Bank of America employees are required to meet all posting eligibility requirements prior to applying for any new position. Acknowledge Refer a friend Apply × To proceed with your application, you must be at least 18 years of age. Acknowledge × Bank of America employees are required to meet all posting eligibility requirements prior to applying for any new position. Acknowledge Job Description:At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates' physical, emotional, and financial wellness through affordable, competitive and flexible benefits.We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!Job Description:This job is responsible for serving as point of contact for assigned clients for all loan-related servicing matters on low to moderately complex deals with day-to-day supervision. Key responsibilities include delivering the highest level of service to lenders/investors, borrowers, vendors and internal business units while ensuring compliance with servicing agreements, government regulations and company policies. Job expectations include accurately keying all transactions into the system of record and/or workflow tool and ensuring timely communication with clients and partners.Responsibilities:Delivers world-class client experience and ensures compliance with servicing level agreements, government regulations and company policiesEnsures assigned loan instructions are maintained, and funding and payment are in compliance with loan servicing agreements and loan documentationMonitors workflow of fundings and payments, while ensuring compliance with loan servicing agreementsManages and processes paymentsReviews and understands loan documentsPerforms all tasks independently with day-to-day supervisionFacilitates timely and accurate communication, workflow management and QA processesSkills:AdaptabilityAttention to DetailData Collection and EntryWritten CommunicationsAnalytical ThinkingOral CommunicationsPrioritizationProblem SolvingRecording/Organizing InformationCustomer and Client FocusData Quality ManagementQuality AssuranceRelationship BuildingResearchMinimum Education Requirement: High School Diploma / GED / Secondary School or equivalentShift:1st shift (United States of America)Hours Per Week: 40 Learn more about this role Apply × To proceed with your application, you must be at least 18 years of age. Acknowledge × Bank of America employees are required to meet all posting eligibility requirements prior to applying for any new position. Acknowledge Refer a friend Apply × To proceed with your application, you must be at least 18 years of age. Acknowledge × Bank of America employees are required to meet all posting eligibility requirements prior to applying for any new position. Acknowledge Full time JR-26019508 Manages People: No Travel: No Age requirement: Must at least be 18 years of age. Share: Save job Job saved