Job Description
We are seeking a detail-oriented Loan Servicing Specialist to support post-closing mortgage servicing operations. This role is responsible for borrower support, loan boarding, payment processing, investor reporting, and ensuring the accuracy of loan servicing and accounting activities. The ideal candidate will have strong customer service skills, attention to detail, and the ability to thrive in a fast-paced environment.
Job Responsibilities
- Respond to borrower inquiries and provide post-closing loan support.
- Process borrower payments, loan payoffs, and servicing transactions.
- Contact borrowers regarding first payment information and servicing questions.
- Board loans and maintain accurate servicing records.
- Upload closed loan files to investors and clear purchase-related loan edits.
- Prepare and manage data transfers for loan purchases.
- Process wires and import purchase advice information.
- Perform accounting, reconciliation, and reporting activities to ensure loan accuracy.
- Support audits, oversight activities, and servicing compliance requirements.
- Collaborate with internal teams and investors to resolve servicing issues and meet deadlines.
Numbers & Facts
| Location | PA |
| Job Type | Full-time, Employee |
| Salary | $48,000–$52,000 Per Year |
| Company Size | 51 - 200 |
| Year Founded | 2006 |
| Headquarters | Clearwater, FL, US |
| Website | https://newboldadvisors.com/ |
Qualifications
- Strong customer service skills with the ability to communicate professionally with borrowers and investors.
- Excellent attention to detail and organizational skills.
- Ability to manage multiple priorities and meet deadlines.
- Strong problem-solving and analytical abilities.
- Effective verbal and written communication skills.
- Proficiency with Microsoft Office applications, including Excel and Word.
- Ability to work independently and as part of a team.
- Previous mortgage experience is a plus
Newbold Advisors, LLC is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Benefits
Paid Time-Off, Flexible Schedule, Life Insurance, 401K, 401K Match, Employee Events, Paid Sick Days, Parking, Professional Development, Medical, Dental, Vision
About Company
Newbold Advisors is a trusted strategic partner for mortgage, fintech, and financial services organizations. Founded in 2006, we specialize in connecting exceptional talent with forward-thinking companies that need to scale, modernize, or transform.
Our expertise spans business and technology consulting, talent acquisition, project delivery, and change management. Whether our clients need interim leadership, specialized contractors, or permanent hires, we deliver people who don’t just fill seats, they drive outcomes.
We are built on two core principles: act as a true trusted advisor and prioritize both client success and consultant satisfaction above all else. This people-first philosophy has earned us long-standing relationships with some of the most respected names in the mortgage and fintech industries.
At Newbold, we believe the right talent, aligned with the right strategy, is the ultimate competitive advantage. That’s why we go beyond traditional staffing and help organizations build stronger teams and better workplaces.
Headquartered in Clearwater, Florida, with a nationwide reach, Newbold continues to grow as a leader in human capital solutions for the financial services sector.
Skills
- Customer Support/Service
- Banking Services
- Banking Operations
- Financial Services
Skills
- Analysis Skillsunmatched
- Customer Support/Serviceunmatched
- Detail Orientedunmatched
- Loan Accountingunmatched
- Loan Servicingunmatched
- Mortgage Servicingunmatched
- Payment Processingunmatched
- Post Closingunmatched
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