Loan Servicing Cash Management Specialist

Job#: 3046550

Job Description:

Loan Servicing Cash Management Specialist

Large Banking Client

Location: 100% Remote unless in one of the hub locations for our client (Minneapolis, MN / Dallas, TX / Charlotte, NC) then may be hybrid

Duration: 9+ months

Role Overview

We are seeking a Business Execution Consultant to support internal and external customers with inquiries regarding loan servicing needs. This role involves performing moderately complex administrative, transactional, operational, and customer support tasks. The position requires exercising independent judgment while developing an understanding of function, policies, procedures, and compliance requirements.

Key Responsibilities

• Support internal and external customers with inquiries and complaints regarding loan servicing needs.
• Monitor loan systems, resolve customer issues, and process complex transactions online.
• Perform moderately complex administrative, transactional, operational, and customer support tasks.
• Act as a primary loan servicing contact, involving construction monitoring and disbursements.
• Monitor collateral, prepare payoff letters, and release collateral.
• Audit loan systems of record for new loan setups, modifications, data input, customer research, and billing.
• Receive direction from supervisors and escalate non-routine customer concerns.
• Collaborate with peers, colleagues, and managers to resolve issues and achieve goals.

Required Qualifications

Experience: 2+ years of Commercial Loan Servicing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, or education.

Preferred Qualifications

• Loan IQ experience.
• CEO/Vantage experience.
• Business and accounting skills.
• Experience analyzing and interpreting financial information.
• Excellent verbal, written, and interpersonal communication skills.
• Strong analytical skills with high attention to detail and accuracy.
• Ability to accurately process high volumes of work within established deadlines.
• Intermediate Microsoft Excel and Office skills.
• Ability to set priorities, plan, and organize work.
• A sound risk management mindset and a good understanding of compliance.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https://www.apexsystems.com/privacy-policy

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.

Employee Type:

Contract

Remote:

Yes

Location:

Charlotte, NC, US

Job Type:

Date Posted:

August 18, 2026

Pay Range:

$56 - $61 per hour

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