Loan Servicing Rep. I

Title

Loan Servicing Rep. I

About the Organization Jeff Bank has achieved incredible growth and success since its inception in 1913, and it could not have happened without the energy, desire and talent of our employees. We embrace diversity and recognize the importance of creating a team that is committed to the success of our customers, the communities we serve, the Bank and each other.

Our commitment presents many possibilities for career development. Bring your professional image and your passion for providing exceptional service to a dynamic team dedicated to helping create successful businesses, opportunities, financial health and strong, vibrant communities.

We offer a broad range of exciting employment opportunities, with competitive compensation and comprehensive benefits that include:

Health & Welfare Benefits

Paid Time Off

Retirement Savings

Employer Paid Life & Disability Insurance

Flexible Spending Accounts

Tuition Assistance Program

Employee Banking & Loan Discounts

Employee Assistance Program

Continuous Training and Development Opportunities Position Loan Servicing Rep. I Description

GENERAL RESPONSIBILITIES

Responsible for performing a variety of duties

relating to the loan servicing function; coordinating work

within the department as well as throughout other units and

other departments; reporting pertinent information to the

immediate supervisor; responding to inquiries and requests

from customers, other bank personnel, etc.

ESSENTIAL DUTIES

1. Demonstrates core values and guiding principles as outlined

in the Bank's Mission, Vision and Value Statements of which

the following are illustrative:

a. Gives exceptional customer service to both internal

and external customers by providing prompt, polite and

effective communication.

b. Participates as a member of the team.

c. Positively and proactively contributes to the Bank's

Strategic Plan.

d. Demonstrates support of Management.

2. Ensures that all activities and work functions adhere to

compliance requirements as are defined in company policies and

procedures as well as state/federal laws and regulations.

3. Performs various duties relating to the loan

servicing function including, but not limited to, the

following:

a. Types a variety of routine letters, reports, forms,

and specialized mortgage papers, and proves all accounts.

b. Answers the telephone, responds to routine calls,

mail, and maintains files as required.

c. Lists, balances, and credits transactions as required.

d. Pays all real estate taxes, hazard insurance, private

mortgage insurance, and life insurance in a timely

manner for all escrowed mortgage accounts. Pulls

escrow report monthly and sends letter out when

taxes are due to be paid.

e. Inputs new loan accounts and mortgages (double

checked), changes and corrections as needed for all

branches. Puts files together and calls for

missing documents. Books loans, mortgages, HELOC's

and converts construction mortgages.

f. Verification and inquiries.

g. Assist in taking mortgage applications during

balloon process prepare necessary documentation and

disclosures following all operating policies. After

all documentation is received, modification begins.

Update computer to new term and mail documents for

recording.

h. Files information and maintains loan files ensuring

that documentation is current, complete and sufficient.

Maintains all information in order to generate reports.

i. Researches any payment, escrow, or other problems and

corrects all errors, does daily non post.

j. Processes advances on open ended lines of credit

with proper authorization.

k. Produces customer payoffs and prepares tickets for

payoffs, also for REIT payoffs.

l. Safekeeping of the loan department vault.

4. Coordinates specific work tasks with other personnel

within the department as well as with other units and

departments in order to ensure the smooth and efficient

flow of information.

5. Cooperates with, participates in and supports the

adherence to all internal policies, procedures and

practices in support of risk management and overall

safety and soundness and the banks compliance with all

regulatory requirements, e.g. Community Reinvestment

Act (CRA) Equal Credit Opportunity Act, etc., including

but not limited to BSA and AML (see performance

notation). Insures that the department and all

personnel adhere to the same.

6. Reports pertinent information to the immediate

supervisor as requested, or according to an established

schedule; compiles information and prepares forms and

reports on a periodic basis; gathers and records

information pertaining to various bank activities and/or

departmental operations as assigned by the Loan

Servicing Manager.

7. Responds to inquiries relating to his/her particular

area or to requests from customers, other bank personnel etc.

8. Deferred fees/income, tickets & addendas.

9. Proving monthly heloc reports & paying out the bills.

10. Proving and paying of life & disability insurance

monthly reports, also filing life & disability claims.

11. Back up to Loan Servicing Clerk.

ANCILLARY DUTIES

1. Performs other related duties as assigned or directed.

Salary Range

$17.43 - $21.78 Hourly

JOB LOCATION

Main office - Jeffersonville

Equipment/Machines

1. Telephone

2. Automobile

3. PC

4. Printer

5. Computer keyboard

6. Calculator

7. Typewriter/Word processor

8. Checkwriter

9. Photocopier

10. Fax Machine

11. Specialized software applications per assigned dept.

12. Credit Card Machine

Position Requirements

Education/Training: A high school degree or equivalent,

preferred A.S. or degree in related field; specialized

lending education and training.

Skill(s): Proficient reading, writing, and grammar skills;

proficient mathematics skills; moderate interpersonal

relations and communicative skills. Knowledge of mortgage

and consumer lending regulations. Computer skills, typing,

report writing & analytical

Experience: A minimum of one (1) year experience

normally required.

Full-Time/Part-Time Full-Time Location Jeff Branch Number of Openings 1 Post Internal Days 5 EOE Statement Affirmative Action Notice

Jeff Bank is proud to be an Affirmative Action Equal Opportunity Employer Minorities/Females/Disabled/Veteran. Our Bank is committed to a policy of equal employment opportunity for applicants and employees. We treat each in a manner free of discrimination regarding race, creed, color, religion, sex, sexual orientation, national origin, age, disability, marital status, veteran status, citizenship, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law.

Pay Transparency Policy

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

This position is currently accepting applications.

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