Loan Servicing Representative

Are you experienced in loan servicing or healthcare revenue cycle? Our healthcare FinTech client in Nashville, Tennessee is seeking a detail-oriented Loan Servicing Representative to join their growing team. Enjoy competitive compensation, remote work, and the opportunity to make a meaningful impact on patient financial experiences. Apply now!

Company Profile:
Innovative organization operating at the intersection of healthcare and financial services

Loan Servicing Representative Role:
The Loan Servicing Representative is a critical, detail-driven role responsible for managing day-to-day loan servicing and transactional workflows. This Loan Servicing Representative position focuses on accuracy, ownership, and efficiency in processing financial data and supporting internal teams.
Posting payments and processing transactions with a high level of accuracy
Supporting funding requests and ensuring timely delivery of reports to banking partners
Managing invoicing and following up on outstanding balances
Maintaining clean and accurate account records and resolving exceptions
Performing reconciliation and identifying discrepancies in financial data
Collaborating cross-functionally with accounting, customer success, and servicing teams
Communicating professionally with customers when needed (low-touch interaction)
Utilizing Excel and internal systems to manage and track data

Loan Servicing Representative Background Profile:
2–5 years of experience in loan servicing, banking, healthcare revenue cycle, or similar transactional/accounting roles
Strong Excel skills required (pivot tables, VLOOKUP, formulas)
Bachelor’s degree preferred but not required
Experience with payment posting, invoicing, or reconciliation work
High attention to detail with the ability to identify and correct errors
Strong written and verbal communication skills
Ability to work independently and manage multiple priorities

Features and Benefits:
Comprehensive medical, dental, and vision coverage
Generous PTO and paid holidays
Fully remote work environment (Tennessee-based) with occasional in-person team events
Collaborative, supportive team culture with strong leadership
Opportunity to grow within a stable and expanding organization
Hands-on training and exposure to healthcare financial systems
Meaningful work that directly impacts patient financial experiences