Loan Servicing Specialist

Kforce Inc.

Saint Louis, MO

JOB DETAILS
SALARY
$23–$28
SKILLS
Analysis Skills, Banking Operations, Banking Regulations, Banking Services, Banking Services Industry Software, Credit Cards, Credit Processing, Customer Support/Service, Detail Oriented, Escrow, Escrow Services, Financial Services, Insurance, Legal, Loan Documents, Loan Payoffs, Loan Portfolio, Loan Processing, Loan Review, Loan Servicing, Loans, Maintain Compliance, Mathematics, Microsoft Excel, Microsoft Word, Organizational Skills, Payment Processing, Problem Solving Skills, Property Maintenance, Property Tax, Reconciliation, Regulatory Compliance, Regulatory Requirements, Resolve Customer Issues, Short Messaging Service (SMS)
LOCATION
Saint Louis, MO
POSTED
Today
Kforce has a client that is seeking a Loan Servicing Specialist in Saint Louis, MO. Summary: The Loan Servicing Specialist is responsible for the daily administration and servicing of the bank's loan portfolio. This position ensures accurate processing of loan payments, advances, payoffs, insurance tracking, escrow administration, customer inquiries, and loan maintenance activities. The ideal candidate demonstrates strong attention to detail, excellent customer service skills, sound mathematical abilities, and the capacity to work independently while maintaining compliance with bank policies and regulatory requirements. Essential Duties and Responsibilities:
  • Handle incoming customer inquiries regarding loan servicing matters by reviewing loan servicing systems and loan documentation
  • Assist borrowers with account questions, payment inquiries, payoff requests, and general loan servicing needs
Loan Processing & Payment Administration:
  • Process and balance all loan payments and payoffs, including charge-off payments, payment adjustments, reversals, loan advances, incoming and outgoing wire transfers, credit card payments, and fee account entries
  • Process credit disclosures and ensure proper logging, filing, and mailing to borrowers
  • Send required early disclosures in accordance with regulatory requirements
  • Monitor loan accounts to ensure required insurance coverage remains in force, including hazard, liability, flood, and PMI insurance
  • Follow up with insurance agencies and borrowers to secure adequate insurance coverage
  • Monitor and maintain real estate tax information and escrow records
  • Complete annual verification of property tax receipts and index paid receipts to loan files
  • Communicate delinquent tax information to loan officers and senior management
  • Review and reconcile daily transaction reports, transfers, notices, and unpostable items

Requirements:

  • Strong mathematical and analytical abilities
  • Excellent reasoning and problem-solving skills
  • Ability to work independently with minimal supervision
  • Strong attention to detail and organizational skills
  • Intermediate proficiency in Microsoft Excel and Microsoft Word
  • Previous experience in loan servicing, banking operations, loan administration, or financial services preferred
  • Experience with loan servicing software and banking systems strongly preferred
  • Experience with CSI/NuPoint systems is highly desirable
  • Knowledge of loan servicing procedures, escrow administration, insurance tracking, and banking compliance standards preferred

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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About the Company

K

Kforce Inc.

Kforce is a solutions firm specializing in technology, finance and accounting, and professional staffing services. Our KNOWLEDGEforce® empowers top companies to achieve their digital transformation goals. We curate teams of technical experts who deliver solutions custom-tailored to each client’s needs. These scalable, flexible outcomes are shaped by deep market knowledge, thought leadership and our multi-industry expertise.

 

Our integrated approach is rooted in 60 years of proven success deploying highly skilled professionals on a temporary and direct-hire basis. Each year, approximately 18,000 talented experts work with the Fortune 500 and other leading companies. Together, we deliver Great Results Through Strategic Partnership and Knowledge Sharing®.

COMPANY SIZE
1,000 to 1,499 employees
INDUSTRY
Financial Services
FOUNDED
1962
WEBSITE
http://www.kforce.com/