Loan Servicing Supervisor

Here’s what you’ll be doing:

• Supervises and communicates with Loan Servicing staff, assisting, assigning, and guiding them with their duties and responsibilities.
• Contributes to the development of policy, processes and procedures pertaining to loans.
• Proactively, consistently, and effectively communicates with clients, assisting them with all their lending needs.
• Assists clients through all stages of the lending process from answering questions to application through to the loan closing.
• Reviews application documentation and determine eligibility according to policies.
• Responsible for ordering, receiving, and reviewing title work, inspections, and appraisals and going over the results with the client.
• Prepares loan documents for legal approval.
• Maintains and monitor loan budget.

What you’ll need to be successful:

• Bachelor’s Degree in Finance-OR- 5 years verifiable supervisory experience, with independent decision-making skills and professional judgement, to analyze situations, project consequences, identify solutions and adopt appropriate courses of action.
• At least 3 years’ experience in loan management.
• Ability to write policy and procedure and implement them.
• Experience with lending processes and loan portfolios.
• Experience in records management and accounting procedures.
• Ability to analyze and solve problems.
• Experience in loan management software, accounting software, and Microsoft Office software (Excel, Word, Outlook).
• Must successfully pass all applicable background checks and drug screens

 Preferred qualifications:

• Bachelor's degree in Finance AND 5 verifiable supervisory experience

Benefits you’ll love:

• Approximately 5 weeks of paid time off annually
• 3 weeks of paid holidays
• Premium free health insurance
• Flexible spending accounts
• Short term disability
• Life insurance
• 401k with match