Business Banking, Customer Support/Service, Detail Oriented, Financial Statements, Insurance, Interpersonal Skills, Loan Documents, Loan Processing, Loan Servicing, Loans, Microsoft Excel, Microsoft Word, Payment Posting, Telephone Skills, Willing to Travel
Under the direction of the AVP Loan Servicing Manager is responsible for performing daily processing duties. Promote business for the Bank by serving every customer in a friendly, efficient manner.
Position location - 114 W. Monroe Street, Herrin, IL
ESSENTIAL RESPONSIBILITIES
- Responsible for paid loan document processing.
- Booking and checking loans.
- Responsible for processing automatic debit request forms on system.
- Provide support to tellers, and other support staff, in proper payment posting inquiries.
- File loan documentation including titles, insurance, correspondence, and financial statements when needed
- Assist customers with questions from the Loan Servicing line.
- Serves as support for other bank staff greeting clients, answering phone calls, and other duties as assigned.
Skills Required
- High School diploma or equivalent required
- Knowledge of loan documents & loan process a plus
- Proficient in Excel and Word
- Proficient use of adding machine
- Attention to Detail & Accuracy
- Good interpersonal and customer service skills
Travel may be required to other locations to backup other Loan Servicing positions.
EOE/VET/DISABILITY