Loaner Fleet Manager / Mobile Operations Service Advisor

Key Responsibilities

• Fleet Management
• • Oversee the daily dispatch, tracking, and logistical coordination of a 60+ vehicle loaner fleet across two service locations.
• Auditing & Compliance
• • Maintain strict adherence to established operational processes, program compliance, and regular vehicle auditing standards.
• Program Evolution
• • Partner with leadership to transition the current loaner program into a seamless customer pick-up and delivery service for vehicle maintenance and repairs.
• Process Adherence
• • Enforce strict documentation for vehicle check-outs, maintenance schedules, condition inspections, and damage accountability.
• Continuous Improvement
• • Take a long-term view of service operations to identify efficiency gains, scale logistics, and adapt to the next generation of dealership service expectations.

Qualifications & Requirements

• Attention to Detail     
• Rigorous precision in tracking fleet assets, scheduling, and documentation.         
• Demonstrated ability to audit operational workflows
• Manage program guidelines and maintain policy adherence.
• Strict commitment to following and refining established standard operating procedures.
• A strategic, long-term perspective focused on program scalability and modernizing customer convenience options.

Work Shift Schedule

• Base Schedule is flexible with primary coverages required on weekdays from 9:00 a.m. to 6:00 p.m.
• Flexibility is essential to accommodate shifting operational demands and the future rollout of our pick-up and delivery services.

SEO Key Words:

• Service Loaner Appointment Coordinator 
• Courtesy Transportation Specialist
• Client Mobility Coordinator
• Guest Services Vehicle Coordinator
• Loaner Program Administrator
• Loaner Fleet Manager
• Service Fleet Manager 
• Fleet Operations Coordinator
• Vehicle Asset Coordinator
• Courtesy Vehicle Administrator
• Automotive Fleet Supervisor
• Dealership Logistics Coordinator
• Service Transportation Manager 
• Ground Mobility Supervisor
• Fleet Dispatcher
• Mobile Service Supervisor
• At-Home Service Lead
• Field Service Coordinator
• Valet Service Lead
• Mobile Operations Lead
• Logistics and Service Intake Lead
• Direct-to-Consumer (D2C) Service Lead
• On-Demand Service Supervisor
• Connected Service Lead