Lobby Ambassador

ABM Industries Inc

Austin, TX

JOB DETAILS
SKILLS
Administrative Skills, Aviation Industry, Clean Technologies, Commercial Real Estate, Communication Skills, Customer Relations, Detail Oriented, Distribution Services, E Programming Language, Emergency Response, Facilities Engineering, Facilities Management, Homeland Security, Interpersonal Skills, Maintain Compliance, Military, Military Industry, Multitasking, Operational Support, Real Estate, Regulatory Compliance, Safety Compliance, Safety Standards, Security Compliance, Security Protocols, Service Delivery, Technical Delivery, Telephone Skills, Training Program, United States Military
LOCATION
Austin, TX
POSTED
26 days ago

ABM is seeking a polished and customer focused Receptionist to represent our brand as the first point of contact for clients, visitors, and employees. This role supports front desk operations, visitor and concierge services, and administrative coordination while maintaining a professional, secure, and welcoming environment. The ideal candidate demonstrates strong communication skills, attention to detail, and the ability to multitask in a fast paced, high-tech facility while upholding ABMs service standards, safety protocols, and commitment to exceptional workplace experiences.

Benefits: ABM offers a comprehensive benefits package. For information about ABMs benefits, visit ABM Employee Benefits | Staff & Management

ABM (NYSE: ABM) is one of the worlds largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.

ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.

ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.

ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.

ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, youll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether youre looking for a frontline or professional position, you can find post-military career opportunities across ABM.

ABM directs all applicants to apply at www.abm.com/careers. ABM does not accept unsolicited resumes or submissions outside of this portal. Applicants should submit their application by clicking Apply Now.

For more information, visit www.abm.com

  • High school diploma or equivalent; additional certification in office administration is a plus.

  • Experience in semiconductor or technology industry environments.

  • Basic knowledge of safety and compliance standards.

  • Strong communication and interpersonal skills.

  • Ability to multitask in a fast-paced, high-tech environment.

  • Familiarity with facility management systems and basic administrative tools.

  • Professional demeanor and attention to detail.

  • Front Desk Management

  • Answer and direct incoming calls using standard greetings and service protocols.

  • Activate and manage out of hours switchboard for emergency and non-emergency inquiries.

  • Visitor & Lobby Services

  • Greet visitors and employees professionally, ensuring compliance with security and safety protocols.

  • Maintain reception and lobby areas in a neat, orderly, and brand-reflective manner.

  • Concierge Services

  • Direct visitors and customers to the proper building/room for their meeting and get in contact with the proper people that they are here to see.

  • Suggest and Coordinate off campus activities and accommodations if necessary for out-of-town guests and visitors.

  • Administrative Support

  • Assist with maintenance requests by entering service tickets and coordinating supplier access.

  • Address complaints or requests promptly and escalate to relevant stakeholders.

  • Compliance & Safety

  • Ensure adherence to facility-specific language and service standards.

  • Support emergency response protocols when required.

  • Front Desk Management

  • Answer and direct incoming calls using standard greetings and service protocols.

  • Activate and manage out of hours switchboard for emergency and non-emergency inquiries.

  • Visitor & Lobby Services

  • Greet visitors and employees professionally, ensuring compliance with security and safety protocols.

  • Maintain reception and lobby areas in a neat, orderly, and brand-reflective manner.

  • Concierge Services

  • Direct visitors and customers to the proper building/room for their meeting and get in contact with the proper people that they are here to see.

  • Suggest and Coordinate off campus activities and accommodations if necessary for out-of-town guests and visitors.

  • Administrative Support

  • Assist with maintenance requests by entering service tickets and coordinating supplier access.

  • Address complaints or requests promptly and escalate to relevant stakeholders.

  • Compliance & Safety

  • Ensure adherence to facility-specific language and service standards.

  • Support emergency response protocols when required.

About the Company

A

ABM Industries Inc

ABM offers a wide variety of service-related positions, including electricians, HVAC technicians, security officers, parking attendants, and cleaning jobs. ABM cares about your success.

We provide training so that you learn new job skills and take pride in the quality service you're giving to clients. You'll look like the trained professional you are when you wear a ABM uniform.For your health and safety, we use non-toxic cleaning products and up-to-date equipment.

Our internal training program focuses on teaching you the skills and processes that have helped many of our employees starting out as a janitor, cashier, security officer or building engineer grow into various management roles throughout the company. These jobs aren't your everyday at ABM; they are careers.

Thousands of commercial, industrial, government and retail clients look to ABM for consistent quality service that meets their specialized facility service needs including commercial cleaning and maintenance, facility engineering, energy efficiency, parking and security services.

With fiscal 2011 revenues of approximately $4.2 billion and nearly 100,000 employees, our 300+ offices across the U.S. and various international locales enable us to provide custom facility solutions to sites of all sizes — from neighborhood banks and schools to the largest and most complex facilities, such as corporate office parks and major airports.

With more than 300+ offices located throughout the country, we are always accepting applications for janitorial maintenance, landscaping gardeners, security guards, parking attendants, shuttle drivers and building engineers.

ABM IS AN EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER (MINORITY/FEMALE/VETERAN/DISABILITY)

COMPANY SIZE
10,000 employees or more
INDUSTRY
Business Services - Other
FOUNDED
1909
WEBSITE
http://www.abm.com/