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Skills
Communication Skillsunmatched
Condominiumsunmatched
Construction Safetyunmatched
Customer Support/Serviceunmatched
Diversityunmatched
Interpersonal Skillsunmatched
Operational Supportunmatched
Order Deliveryunmatched
Organizational Skillsunmatched
Presentation/Verbal Skillsunmatched
Problem Solving Skillsunmatched
Residential Constructionunmatched
Retailunmatched
Service Deliveryunmatched
Shipping/Receivingunmatched
Description
Lobby Attendant Job Description
Stratton Amenities is a full-service concierge solution providing luxury,
hotel-style front desk concierge services for upscale apartments and
condominium buildings. Our mission is to create the most hospitable experience
for our associates, residents and clients.
We are seeking engaging, energetic, friendly, and
professional individuals to provide outstanding service for our residents and
guests in our luxury residential high-rises. The ideal candidate is passionate
about providing exceptional hospitality and guest experiences.
Position Requirements
Excellent
verbal communication skills
Strong
situational awareness and problem-solving abilities
Takes
pride and ownership in the position and property
Ability
to respond promptly and courteously to residents’ and guests’ needs
Minimum
two years of hospitality, customer service, or front-facing service
experience
Outstanding
interpersonal skills and a naturally welcoming demeanor
Organized,
proactive, productive, and self-motivated with a positive attitude
Neat,
polished, and professionally groomed appearance
Ability
to think clearly, remain composed, and make quick decisions under pressure
Main Responsibilities
Warmly
greet and open doors for residents, guests, and visitors
Provide
a seamless arrival and departure experience, offering assistance with
bags, packages, umbrellas, and curbside needs
Maintain
a strong presence at the front entry and ensure the lobby entrance remains
clean, orderly, and welcoming
Monitor
front entry activity to support resident safety and building security
Manage
vehicle and pedestrian flow at the front drive; assist with rideshare,
deliveries, and authorized vendor access
Communicate
professionally in person and via radio or phone
Coordinate
with the concierge and management team to support building operations
Assist
with package handling and deliveries as needed
Provide
directions, local information, and general assistance with a polished,
guest-focused demeanor
Maintain
confidentiality and uphold all building standards
Must
be able to work a flexible schedule including nights, weekends, and
holidays
Able to work outdoors, in heat and cold
weather.
Experience Requirements
Background
in hospitality, customer service, luxury retail, or related front-facing
roles
Proven
experience delivering exceptional guest service
Stratton Amenities is an equal opportunity employer. We strongly believe
diversity and inclusion are essential to making connections in a culture of
service.