Job Description
Cedars-Sinai Marina del Rey Hospital and its staff aim to exceed the expectations of our patients, their families and the community with a service-oriented attitude. We seek excellence, courtesy, teamwork, respect, communication and enthusiasm in our future colleagues. If you are looking for exciting career opportunities with growth potential, come and join the team at Cedars-Sinai Marina del Rey Hospital!
Under general supervision, the Lobby Services Associate performs a full range of customer service duties to ensure visitors are greeted warmly and provided with all necessary information for an optimal patient and visitor experience. This includes managing wayfinding, screening for health and safety compliance, processing visitor information, and escorting patients as needed. The role involves collaboration with multiple departments, maintaining a clean and welcoming environment, supporting communication between medical staff and families, and ensuring patient confidentiality in accordance with HIPAA.
Qualifications
Education
Experience
Licenses and Certifications
Cedars Sinai is one of the largest nonprofit academic medical centers in the United States, and it is the largest private academic medical center in the Western United States. The Cedars Sinai main campus, which encompasses nearly 24 acres, is located at the point where the cities of Los Angeles, Beverly Hills, and West Hollywood meet. Cedars Sinai has been recognized annually by U.S. News & World Report’s top 10 best hospitals in the U.S. The institution most recently placed No. 7 among a select group of 20 Honor Roll hospitals and ranked nationally in a dozen specialties. In addition, Cedars Sinai ranked No. 3 in California and No. 2 in the Los Angeles metro area.
Within Cedars Sinai, the Institute for Research on Health Aging conducts multi-disciplinary research that prioritizes the prevention of cardiovascular disease, neurocognitive disease, and cancer. Our focus is on translating new research discoveries into pragmatic interventions aimed at promoting healthy aging across diverse populations. Our approach involves human physiology, cohort, and clinical trial studies and our team includes established experts in population, clinical, translational, basic, and data science.