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Lobby Services Associate - 8 hr Per Diem - Variable shifts - Marina Hospital

Cedars-Sinai Medical Center
  • Marina del Rey, CA
    30+ days ago

    Job Description

    Job Description

    Cedars-Sinai Marina del Rey Hospital and its staff aim to exceed the expectations of our patients, their families and the community with a service-oriented attitude. We seek excellence, courtesy, teamwork, respect, communication and enthusiasm in our future colleagues. If you are looking for exciting career opportunities with growth potential, come and join the team at Cedars-Sinai Marina del Rey Hospital!

    Under general supervision, the Lobby Services Associate performs a full range of customer service duties to ensure visitors are greeted warmly and provided with all necessary information for an optimal patient and visitor experience. This includes managing wayfinding, screening for health and safety compliance, processing visitor information, and escorting patients as needed. The role involves collaboration with multiple departments, maintaining a clean and welcoming environment, supporting communication between medical staff and families, and ensuring patient confidentiality in accordance with HIPAA.

    Qualifications

    Education

    • High School Diploma/GED - minimum

    Experience

    • 1 year Customer service and/or front desk experience. - minimum
    • 3 years Customer service and/or front desk experience. - preferred

    Licenses and Certifications

    • No license or certification required

    Numbers & Facts

    LocationMarina del Rey, CA
    IndustryOther/Not Classified
    Company Size10,000 employees or more
    Websitehttp://www.cedars-sinai.org

    About Company

    Cedars Sinai is one of the largest nonprofit academic medical centers in the United States, and it is the largest private academic medical center in the Western United States. The Cedars Sinai main campus, which encompasses nearly 24 acres, is located at the point where the cities of Los Angeles, Beverly Hills, and West Hollywood meet. Cedars Sinai has been recognized annually by U.S. News & World Report’s top 10 best hospitals in the U.S. The institution most recently placed No. 7 among a select group of 20 Honor Roll hospitals and ranked nationally in a dozen specialties. In addition, Cedars Sinai ranked No. 3 in California and No. 2 in the Los Angeles metro area.

    Within Cedars Sinai, the Institute for Research on Health Aging conducts multi-disciplinary research that prioritizes the prevention of cardiovascular disease, neurocognitive disease, and cancer. Our focus is on translating new research discoveries into pragmatic interventions aimed at promoting healthy aging across diverse populations. Our approach involves human physiology, cohort, and clinical trial studies and our team includes established experts in population, clinical, translational, basic, and data science.

    Skills

    • Customer Support/Serviceunmatched
    • HIPAA (Health Insurance Portability and Accountability Act)unmatched
    • High School Diplomaunmatched
    • Hospitalunmatched
    • Patient Confidentialityunmatched
    • Safety Complianceunmatched
    • Safety Processunmatched
    • Team Playerunmatched

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