Description
LOCAL HIRE PROGRAM
Candidates are hired as vocational workers for six months on-the-job training
at a training wage of $16.06 per hour plus City benefits.
Candidates must reside in the focus area of Census Tract 17, 18, or 20.02. See page 2 of the
Target Local Hire Flyer
for the map, which outlines the census tracts.
Candidates who do not reside within Census Tract 17, 18, or 20.02 are not eligible for the program.
Candidates must complete a job readiness assessment and must be deemed job ready by CareerSource.
CareerSource provides this service and will perform job readiness assessments for all candidates at no cost.
CareerSource can be contacted at 352-840-5700.
GENERAL JOB DESCRIPTION
Customer Service Representative Trainee (Customer Service Office)
Varied and highly responsible customer service position involving contact with the public via in-person,
telephone, or email. The person in this role will assist customers with payments, opening and closing
accounts, and resolution of bill questions.
Maintenance Worker Trainee (Water Resources)
Routine manual labor work in general maintenance, construction, or labor activities.
Groundskeeper Trainee (Recreation and Parks)
Routine manual labor work in maintenance equipment operation. This includes, but is not limited to,
operating various tractors with mowers, flatbed trucks, dump trucks, and a variety of construction equipment.
Recreation Aide Trainee (Recreation and Parks)
Routine work of limited variety and complexity in recreational programs and activities.
Equipment Operator Trainee (Public Works)
Manual and semi-skilled work in maintenance equipment operation. This includes, but is not limited to,
operating various tractors with mowers and flatbed trucks. Manual labor involved in general maintenance,
construction, and labor activities.
Examples of Duties
ESSENTIAL JOB FUNCTIONS
Customer Service Representative Trainee
Performs other related duties as assigned.
Maintenance Worker Trainee
Performs other related duties as assigned.
Groundskeeper Trainee
Performs other related duties as assigned.
Recreation Aide Trainee
Performs other related duties as assigned.
Equipment Operator Trainee
Performs other related duties as assigned.
Minimum Qualifications
EDUCATION AND EXPERIENCE
Customer Service Representative Trainee
Maintenance Worker Trainee
Groundskeeper Trainee
Recreation Aide Trainee
Equipment Operator Trainee
REQUIRED LICENSES / CERTIFICATES
Customer Service Representative Trainee
Maintenance Worker Trainee
Groundskeeper Trainee
Recreation Aide Trainee
Equipment Operator Trainee
CENSUS TRACT AND JOB READINESS REQUIREMENTS
All Trainee Positions
See page 2 of the
Target Local Hire Flyer
.
CareerSource provides this service at no cost. Contact: 352-840-5700.
Supplemental Information
KNOWLEDGE, SKILLS AND ABILITIES
Customer Service Representative Trainee
Ability to communicate effectively, verbally and in writing. Must be able to analyze customer accounts,
communicate payment information clearly and concisely, make rapid and accurate mathematical computations,
and correctly apply payments using complex computer systems. Ability to establish and maintain effective
working relationships with employees, supervisors, other City Departments, and the general public.
Ability to remain calm in stressful situations. Ability to follow computerized information and properly
analyze results. Must have strong organizational and basic computer skills. Must have the ability to work
independently, prioritize workload, and meet multiple deadlines.
Maintenance Worker Trainee
Ability to follow written and oral instructions. Ability to communicate effectively, verbally and in writing.
Ability to establish and maintain effective working relationships with employees, supervisors, other City
Departments, and the general public. Ability to remain calm in stressful situations.
Must be able to communicate clearly and courteously to assist others. Ability to become skillful in the safe
operation of standard hand tools, light powered tools, lawn equipment, and a variety of maintenance equipment.
Ability to work in varied outdoor elements. Ability to do excessive walking over uneven ground. Ability to
learn repetitive tasks quickly.
Groundskeeper Trainee
Ability to read and understand documents such as policy manuals, safety rules, operating and maintenance
instructions, and procedure manuals; ability to write routine reports and correspondence. Ability to utilize
common sense to carry out written, oral, or diagrammed instructions. Ability to deal with routine problems
involving several known variables. Work requires very close and continuous attention and coordination.
Physical Activities:
Regularly required to stand, walk, sit, use hands to finger, handle, or feel, reach with hands and arms,
talk or hear; frequently required to climb, balance, stoop, kneel, crouch, or crawl. Must occasionally lift
and/or move up to 50 pounds and up to 100 pounds; frequently lift up to 25 pounds; regularly lift up to
10 pounds. Vision requirements include close vision, distance vision, color vision, peripheral vision,
depth perception, and ability to adjust focus.
Environmental Conditions:
Regular exposure to moving mechanical parts, fumes, airborne particles, toxic chemicals, outdoor weather,
and electrical hazards. Frequent exposure to extreme heat. Occasional exposure to high places, wet or humid
conditions, radiation, and vibration. Noise levels are usually loud.
Recreation Aide Trainee
Knowledge of one or more activities involved in a community recreation program preferred. Knowledge of the
aims of a community recreation program preferred. Ability to instruct program participants in varied
recreational activities preferred. Ability to work effectively with co-workers, the general public, and
children. Ability to communicate clearly and courteously to assist others.
Equipment Operator Trainee
Physical Activities:
Regularly lifts and/or moves up to 40 pounds and occasionally up to 100 pounds with assistance. Required
vision abilities include depth perception and ability to adjust focus. Regularly required to stand, walk,
use hands, reach, talk, and hear; frequently required to stoop, kneel, crouch, or crawl; occasionally
required to sit, climb, balance, taste, or smell.
Environmental Conditions:
Regular exposure to outdoor weather conditions. Frequent exposure to wet or humid conditions and moving
mechanical parts. Occasional exposure to high places, fumes, toxic chemicals, extreme temperatures,
electrical shock, radiation, and vibration. Noise levels are usually moderate and occasionally loud.
The City of Ocala provides a competitive, comprehensive benefit package for all full-time employees.
Health Insurance
We offer both single and family coverage, for employees working 30 or more hours per week.
Dental Insurance
For full time employees, we offer both single and family dental coverage.
Vision Insurance
For full time employees, we offer both single and family vision coverage.
Life Insurance
For full time employees, the City of Ocala provides Basic Life and Accidental Death and Dismemberments policies as an employer paid benefit. Employees can opt for additional coverage such as supplemental voluntary life, spouse life, dependent life, and child life. For full time employees, the City of Ocala provides Basic Life and Accidental Death and Dismemberments policies as an employer paid benefit. Employees can opt for additional coverage such as supplemental voluntary life, spouse life, dependent life, and child life.
Short Term and Long Term Disability
Offered to full time employees, STD and LTD coverages are income replacement benefits that assist policyholders who are unable to work for an extended period of time due to sickness or accidental injury.
Medical FSA (Flexible Spending Account) and Dependent Care FSA
Flexible spending accounts allow employees to pay out-of-pocket medical, dental, vision, and dependent care expenses using pre-tax dollars.
Pet Insurance
We also offer special pet insurance for your pets in the case of illness or accidents, as well as preventative care.
Employee Health & Wellness Center
The City of Ocala offers the use of the City Clinic for those employees, and covered dependents over the age of 8, which have elected one of our health insurance plans. Services offered by the City Clinic include primary care, chronic disease management, labs, x-rays, and wellness coaching.
Voluntary Cancer Insurance
For full time employees, the cancer insurance policy can help provide security if you, or a covered dependent, suddenly become diagnosed with cancer.
Supplemental Critical Care Insurance
Our full time employees have the option of electing critical care insurance that is available to help with medical expenses that could arise from things such as a heart attack or stroke.
Supplemental Accident Insurance
Also available to full time employees, is our Accident Coverage. This supplemental plan can be used to help with expenses like MRI's, physical therapy, and hospital admission.
Legal Plan Insurance
Full time employees can have access to local attorneys for a monthly fee and receive discounts on services such as legal consultation, wills, traffic violations and the purchase or sale of your home. The carrier also has a separate policy assisting with the matter of identity theft and social media monitoring.
Deferred Compensation Plan
Deferred compensation is available to all full-time employees at the time of employment. This benefit allows the employee to defer income without paying taxes until money is withdrawn. Current plan is administered through MissionSquare.
Direct Deposit
Direct deposit automatically deposits your net pay each pay period to your checking or savings account at your own financial institution. Direct deposit is a condition of employment for a person hired by the City.
Each pay period the employee receives an earnings statement showing gross pay, taxes, other deductions, accruals and net pay. Enrollment forms are available at Human Resources or Payroll.
Discounts - Theme Park
Discounts are available to all non-temporary employees at the time of employment.
Employee Assistance Program (EAP)
The Employee Assistance Program is available to all full-time employees and members of your household as an employer paid benefit. The EAP offers emotional wellbeing support in the form as counseling sessions and all sessions are confidential. The EAP also provides daily life assistance, legal services, and financial services.
Holidays and Paid Time off
The City provides paid holidays and paid time off for full-time employees. Refer to the Employee Handbook for details.
Retirement Plan
All full-time employees hired after 10/01/2013, apart from Sworn Police Officers and Firefighters, are enrolled in the 401a Defined Contribution Retirement Plan with MissionSquare. All contributions to the 401a Defined contribution plan are pre-tax and earnings grow tax-deferred. The City contributes 8% and employees contribute 3%. City contributions are 100% vested after one year of employment. You will be enrolled automatically and should take time to review your investment options at your earliest convenience.
Training Programs
The City is committed to provide training programs for all departments and all positions. Risk Management conducts classes in Defensive Driving, Safety, and Insurance. With rare exceptions, classes are offered during working hours, and are open to all eligible employees.
Tuition Reimbursement
All regular, full-time employees are eligible to participate in the tuition reimbursement program.
01
Which trainee position(s) would you like to be considered for?
02
Do you understand that candidates are hired as vocational workers for six months on-the-job training at a training wage of $16.06 per hour plus City benefits.
03
Do you understand you must complete a job readiness assessment and must be deemed job ready by CareerSource?
04
Do you understand that you must reside in census tract 17, 18, or 20.02 in order to be eligible for the local hire program? Please refer to the link included in the job description and view the City of Ocala map. The census tracks are highlighted.
05
Do you possess a valid State of Florida Operator Driver's License with an acceptable driving record? OR If you possess a valid out of state license, do you have the ability to obtain a Florida driver's license prior to employment?
06
Do you have a high school diploma or GED?
07
Please select your level of experience in heavy manual labor.
08
Please select your level of experience in customer service/dealing with the general public.
09
Please select your level of experience in general maintenance, construction, and labor activities.
10
Do you understand that you must be able to read and write?
11
Do you understand that you must be able to follow oral and written instructions?
12
Are you able to work under the following physical demands? The employee must regularly lift and /or move up to 40 pounds and occasionally move and/or lift up to 100 pounds with assistance. Specific vision abilities required by this job include depth perception and ability to adjust focus. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to stoop, kneel, crouch, or crawl. The employee is occasionally required to sit; climb or balance and taste or smell.
13
Are you able to work under the following environmental demands of the position? Regularly exposed to outdoor weather conditions. Frequently exposed to wet or humid conditions (non-weather). Work near moving mechanical parts. Occasionally exposed to work in high precarious places, fumes or airborne particles, toxic or caustic chemicals, extreme cold (non-weather), extreme heat (non-weather), risk of electrical shock, and risk of radiation and vibration.
14
Do you understand that to be eligible for hire in a position that provides Care, Treatment, Education, Training, Instruction, Supervision, Recreation or Summer Camp to children, the elderly, or individuals with disabilities you must pass a Level 2 background check? Click http://www.1idu.com/fdle-questions/ to learn about a Level 2 background check.
15
If offered the position, are you able to pass a Level 2 background check?
16
I understand and agree with the following statements: All background, education and work history will be verified once an offer of employment has been extended and accepted. Any false or incomplete answer may be grounds for not employing me or for dismissing me after I begin work.
Required Question
Employer City of Ocala
Address 110 SE Watula Ave
City Hall, 3rd Floor
Ocala, Florida, 34471
Phone 352-629-8359
Website https://www.ocalafl.gov/