Local Process Expert

Drive Credit & Collections Excellence

The Local Process Expert role will contribute to the strategic direction, development, implementation and harmonization of standard Credit & Collection processes and practices for Hilti North America. The Process Manager is responsible for business process improvement projects for Global and designated Executive Management Team members (CFO). This position is identified as a development position for manager candidates.

What You'll Bring

• Bachelor's Degree required, preferably in Business, Finance or a related field
• A minimum of 5 years of prior experience in credit and collections
• Thorough understanding of Credit & Collections competencies, business analysis methodologies and proven project leadership experience
• Excellent presentation & written/verbal communication skills
• Strong problem solving, organization and time management skills
• Ability to integrate Lean/Six Sigma best practices, perform root cause analysis, and define/implement sustainable solutions
• Excellent verbal, presentations, and written communications skills to all external/internal customers, peer groups and upper management
• Strong planning and implementation skills (ability to manage timelines and multiple prioritize simultaneously)
• Possess a continuous improvement mindset
• Competency in LEAN & AGILE methodologies, preferred
• Motivate and generate results through influence, coaching and teaching
• Advanced level skills in SAP and BI, including the ability to troubleshoot and provide systematic solutions within an existing SAP platform
• Must have strong analytical skills with a high attention to detail

Legal Notice

Hilti Inc is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

Commitment to Inclusion

At Hilti, inclusion is a key focus in how we work, lead, and grow together. We are committed to embracing diversity of thought and creating an environment that is inclusive of everyone, everywhere. We continuously strive to ensure every voice is valued and every team member feels empowered to contribute. By building on this foundation, we strengthen our teams, our innovation, and our impact, making construction better together.

Why Hilti

Hilti is a global leader in construction innovation, with more than 34,000 team members across 120 countries. Guided by our purpose, Making Construction Better, we're driven to keep learning, growing, and finding new ways to make a lasting impact. Here, you'll be empowered to use your strengths, work with a global and inclusive team, and take on meaningful challenges. At Hilti, you'll have the chance to make your ideas, achievements, and growth real through purpose, passion, and teamwork.