Lock Box Specialist (1074)

BC Forward

Cincinnati, OH

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JOB DETAILS

SALARY

$24–$24 Per Hour

JOB TYPE

Contractor

SKILLS

10-key (Tenkey) Numeric Keypad, Administrative Skills, Analysis Skills, Banking Services, Billing, Business Banking, Business Operations, Business Solutions, Communication Skills, Computer Systems, Consumer Loans, Credit Cards, Customer Support/Service, Data Entry, Detail Oriented, Documentation Review, Documentation Standards, Equipment Maintenance/Repair, Financial Operations, Fortune 500 Customers, Government, Government Regulations, High School Diploma, Information Technology Consulting, Interpersonal Skills, Lift/Move 20 Pounds, Loan Accounting, Loan Documents, Mail Processing, Maintenance Services, Microsoft Office, Mortgage, Mortgage Collections, Presentation/Verbal Skills, Problem Solving Skills, Procedure Development, Procedure Implementation, Product Documentation, Production Volume, Retail Banking, Small Business, Time Management, Transaction Processing/Management, Writing Skills

LOCATION

Cincinnati, OH

POSTED

7 days ago

Job Title: Lock Box Specialist (1074)Location: Cincinnati, OH (895 Central Avenue, Suite 600, Cincinnati, Ohio 45202)Duration: Contract - 6 monthsPay Range: $22/hr $24/hr (W2)Job ID: 373990 About BCforwardBCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity. Job DescriptionWe are seeking a Lock Box Specialist to join our operations team. The ideal candidate will have experience in high-volume mail processing, lockbox operations, and data entry and a proven ability to execute routine tasks accurately, meet production goals, and maintain documentation standards.Work Schedule:Monday: 5:00 a.m. to 1:30 p.m.Tuesday-Friday: 6:00 a.m. to 2:30 p.m.Flexibility required. Hours may shift to 8:00 a.m. to 4:30 p.m. based on business needs during RITA tax season.Responsibilities:Operate incoming mail equipment, including Falcon and transport machines, and perform manual extraction.Follow defined procedures to file, record, process, service, and organize product or process documentation.Assist in reviewing documentation to ensure proper procedures are followed for basic activities.Perform routine operational and administrative tasks with accuracy and within deadlines.Provide service related to routine billing inquiries, service requests, suggestions, and customer complaints as needed.Execute basic maintenance tasks on equipment as scheduled or required.Meet production goals and maintain accuracy across high transaction volumes.Complete other duties as assigned.Required Skills & Qualifications:0-1 year of experience in business operations or general office environments.High School Diploma or GED. College degree preferred.Ability to stand for 8+ hours, twist, bend, squat, and lift up to 20 pounds.Ability to operate mail transport machines and key data with accuracy.Proficient 10-key skills with high speed and accuracy; comfortable with multiple computer systems and applications.Proficient in Microsoft Office applications.Excellent customer service, verbal and written communication, and interpersonal skills.Good judgment, decision-making ability, and capacity to work under pressure and meet deadlines.Analytical, research, and problem resolution skills with strong attention to detail.Basic understanding of accounting principles and loan documentation.Basic knowledge of banking policies, procedures, and governmental regulations.Experience with payment delivery channels such as Lockbox, ACH, wires, and OLDS.Preferred Skills:Experience in credit card, retail banking, small business banking, consumer lending, mortgage banking, collections, recovery, origination, or auto finance operations.Proven ability to manage high transaction volumes and meet production targets independently.Why BCforward?At BCforward, we believe in advancing lives and careers. When you join our team, you gain access to:Competitive compensation and benefits.Opportunities for growth with global clients.A supportive, inclusive culture that values innovation and people.Exposure to cutting-edge technologies and projects. About Our CommitmentBCforward is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status.Interested? Apply Now!If this sounds like the right opportunity for you, please apply with your most recent resume.

About the Company

BC Forward

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