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Lock Box Specialist

Iconma

Cincinnati, OH

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JOB DETAILS
SALARY
$22–$24 Per Hour
SKILLS
10-key (Tenkey) Numeric Keypad, Accounting, Administrative Skills, Analysis Skills, Banking Services, Billing, Communication Skills, Customer Support/Service, Detail Oriented, Documentation, Government Regulations, Health Plan, High School Diploma, Interpersonal Skills, Lift/Move 20 Pounds, Loan Documents, Maintenance Services, Presentation/Verbal Skills, Problem Solving Skills, Procedure Development, Procedure Implementation, Team Player, Time Management, Writing Skills
LOCATION
Cincinnati, OH
POSTED
1 day ago
Our client, a Banking company, is looking for a Lock Box Specialist for their Cincinnati, OH location.
 
Responsibilities:
  • Primary focus is on execution within defined parameters with some expansion based on development.
  • Roles at this level are responsible for routine operational and/or administrative work with little to no discretion and decision-making
  • Administering defined procedures, analyses, tasks and report preparation while receiving explicit instructions for filing, recording, processing, servicing, recording, and/or organization of documentation associated with a product or process
  • May assist in reviewing or ensuring proper documentation or procedures are used for basic activities
  • This role covers a combination of staff within the areas of credit cards, retail banking, small business banking, consumer lending, mortgage banking, collections, recovery, origination, or auto finance and cover a broad range of responsibilities and duties
  • Performs basic routine tasks assigned by manager with little autonomy.
  • May provides service in relation routine billing inquiries, service requests, suggestions and complaints from customers.
  • Completes work by following clear defined procedure
  • Other duties as assigned
 
Requirements:
  • Ability to stand for 8+hrs
  • Ability to run transport machines
  • Ability to stand, twist, bend, squat
  • Ability to lift up to 20 pounds
  • Ability to key data
  • 0-1 years experiences with working knowledge of the business or general office skills
  • High School Diploma or GED equivalent. College degree preferred
  • Works well with others in a fully developed work team environment
  • Open minded and adaptable to new ideas in a changing environment
  • Excellent customer service skills
  • Proven excellent verbal/written communication and interpersonal skills
  • Good judgment and decision making ability
  • Ability to work under pressure and meet deadlines
  • Analytical, research and problem resolution skills
  • Proficient in 10-Key, able to perform with a high degree of speed and accuracy.
  • Comfortable navigating multiple computer systems and applications
  • Proficient in Microsoft Office applications
  • Basic understanding of accounting principles
  • Basic knowledge of banking policies, procedures, government regulations
  • Basic understanding of loan documentation
  • Proven ability to handle all monetary/ processing functions independently
  • Basic knowledge/experience in multiple payment delivery channels; OLDS, Lockbox, ACH, wires
  • Basic knowledge of banking policies, procedures and governmental regulations
  • Ability to perform simple scheduled and non-scheduled maintenance functions
  • Proven ability to handle high transaction volumes accurately
  • Ability to meet production goals
  • Proven ability to handle all customer service inquires and diffuse difficult customer situations independently
  • Exceptional attention to detail.
  • Excellent customer service skills.
 
Why Should You Apply?

About the Company

I

Iconma

ICONMA is a global information consulting management firm providing Professional Staffing Services and Project-Based Solutions for organizations in a broad range of industries.

  • Corporate Headquarters in Troy, Michigan; 20+ locations worldwide.
  • Certified Woman-Owned Business Enterprise (WBE); certified by Women’s Business Enterprise National Council, National Women Business Owners Corporation (NWBOC); and California Public Utilities Commission (CPUC).
  • Founded in 2000
  • 2000+ Employees

The company was founded on the principle that success is derived from delivering high quality service and resources in the most responsive, flexible, and innovative way. ICONMA invests in people and resources with a single goal: To provide our customers with the highest quality service in the most responsive manner. Through its network of offices, ICONMA provides the resources to help clients maintain their competitive advantage.

COMPANY SIZE
2,000 to 2,499 employees
INDUSTRY
Management Consulting Services
EMPLOYEE BENEFITS
401K, Employee Referral Program, Life Insurance
FOUNDED
2000
WEBSITE
https://www.iconma.com/

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