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Lock Box Specialist

Mindlance

Cincinnati, OH

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JOB DETAILS
SKILLS
10-key (Tenkey) Numeric Keypad, Accounting, Administrative Skills, Analysis Skills, Banking Services, Billing, Communication Skills, Customer Support/Service, Detail Oriented, Documentation, Government Regulations, High School Diploma, Interpersonal Skills, Lift/Move 20 Pounds, Loan Documents, Maintenance Services, Presentation/Verbal Skills, Problem Solving Skills, Procedure Development, Procedure Implementation, Team Player, Time Management, Writing Skills
LOCATION
Cincinnati, OH
POSTED
8 days ago
Location: 895 Central Cincinnati Suite 600 Ohio 45202
Hours: Monday 5am to 130pm, Tuesday Friday 6am to 230pm.


Note from manager:
Incoming mail machine operator, Falcon machine operator, and some manual extraction.
Must be able to stand on your feet 8hrs a day, lift to 20 pounds. Bend, sit, squat as needed.
Must remail willing to work a flexible schedule, hrs could change to 8am 430pm based off business needs for RITA tax season.

Essential Job Duties
" Primary focus is on execution within defined parameters with some expansion based on development. Roles at this level are responsible for routine operational and/or administrative work with little to no discretion and decision-making
" Administering defined procedures, analyses, tasks and report preparation while receiving explicit instructions for filing, recording, processing, servicing, recording, and/or organization of documentation associated with a product or process
" May assist in reviewing or ensuring proper documentation or procedures are used for basic activities
" This role covers a combination of staff within the areas of credit cards, retail banking, small business banking, consumer lending, mortgage banking, collections, recovery, origination, or auto finance and cover a broad range of responsibilities and duties
" Performs basic routine tasks assigned by manager with little autonomy. May provides service in relation routine billing inquiries, service requests, suggestions and complaints from customers.
" Completes work by following clear defined procedure
" Other duties as assigned
Ability to stand for 8+hrs
Ability to run transport machines
Ability to stand, twist, bend, squat
Ability to lift up to 20 pounds
Ability to key data

Required and/or Preferred Qualifications
" 0-1 years experiences with working knowledge of the business or general office skills
" High School Diploma or GED equivalent. College degree preferred
" Works well with others in a fully developed work team environment
" Open minded and adaptable to new ideas in a changing environment
" Excellent customer service skills
" Proven excellent verbal/written communication and interpersonal skills
" Good judgment and decision making ability
" Ability to work under pressure and meet deadlines
" Analytical, research and problem resolution skills
" Proficient in 10-Key, able to perform with a high degree of speed and accuracy.
" Comfortable navigating multiple computer systems and applications
" Proficient in Microsoft Office applications
" Basic understanding of accounting principles
" Basic knowledge of banking policies, procedures, government regulations
" Basic understanding of loan documentation
" Proven ability to handle all monetary/ processing functions independently
" Basic knowledge/experience in multiple payment delivery channels; OLDS, Lockbox, ACH, wires
" Basic knowledge of banking policies, procedures and governmental regulations
" Ability to perform simple scheduled and non-scheduled maintenance functions
" Proven ability to handle high transaction volumes accurately
" Ability to meet production goals
" Proven ability to handle all customer service inquires and diffuse difficult customer situations independently
" Exceptional attention to detail.
" Excellent customer service skills.

EEO:

Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.

About the Company

M

Mindlance

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