Lock Box Specialist

ICONMA, LLC

Cincinnati, OH

JOB DETAILS
SALARY
$22–$24 Per Hour
SKILLS
10-key (Tenkey) Numeric Keypad, Accounting, Administrative Skills, Analysis Skills, Banking Services, Billing, Communication Skills, Customer Support/Service, Detail Oriented, Documentation, Government Regulations, Health Plan, High School Diploma, Interpersonal Skills, Lift/Move 20 Pounds, Loan Documents, Maintenance Services, Presentation/Verbal Skills, Problem Solving Skills, Procedure Development, Procedure Implementation, Team Player, Time Management, Writing Skills
LOCATION
Cincinnati, OH
POSTED
8 days ago
Our client, a Banking company, is looking for a Lock Box Specialist for their Cincinnati, OH location.
 
Responsibilities:
  • Primary focus is on execution within defined parameters with some expansion based on development.
  • Roles at this level are responsible for routine operational and/or administrative work with little to no discretion and decision-making
  • Administering defined procedures, analyses, tasks and report preparation while receiving explicit instructions for filing, recording, processing, servicing, recording, and/or organization of documentation associated with a product or process
  • May assist in reviewing or ensuring proper documentation or procedures are used for basic activities
  • This role covers a combination of staff within the areas of credit cards, retail banking, small business banking, consumer lending, mortgage banking, collections, recovery, origination, or auto finance and cover a broad range of responsibilities and duties
  • Performs basic routine tasks assigned by manager with little autonomy.
  • May provides service in relation routine billing inquiries, service requests, suggestions and complaints from customers.
  • Completes work by following clear defined procedure
  • Other duties as assigned
 
Requirements:
  • Ability to stand for 8+hrs
  • Ability to run transport machines
  • Ability to stand, twist, bend, squat
  • Ability to lift up to 20 pounds
  • Ability to key data
  • 0-1 years experiences with working knowledge of the business or general office skills
  • High School Diploma or GED equivalent. College degree preferred
  • Works well with others in a fully developed work team environment
  • Open minded and adaptable to new ideas in a changing environment
  • Excellent customer service skills
  • Proven excellent verbal/written communication and interpersonal skills
  • Good judgment and decision making ability
  • Ability to work under pressure and meet deadlines
  • Analytical, research and problem resolution skills
  • Proficient in 10-Key, able to perform with a high degree of speed and accuracy.
  • Comfortable navigating multiple computer systems and applications
  • Proficient in Microsoft Office applications
  • Basic understanding of accounting principles
  • Basic knowledge of banking policies, procedures, government regulations
  • Basic understanding of loan documentation
  • Proven ability to handle all monetary/ processing functions independently
  • Basic knowledge/experience in multiple payment delivery channels; OLDS, Lockbox, ACH, wires
  • Basic knowledge of banking policies, procedures and governmental regulations
  • Ability to perform simple scheduled and non-scheduled maintenance functions
  • Proven ability to handle high transaction volumes accurately
  • Ability to meet production goals
  • Proven ability to handle all customer service inquires and diffuse difficult customer situations independently
  • Exceptional attention to detail.
  • Excellent customer service skills.
 
Why Should You Apply?

About the Company

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ICONMA, LLC