Sign upLog in

Lockbox Application Analyst

Iconma

Brooklyn, OH

Apply
JOB DETAILS
SALARY
$30 Per Hour
SKILLS
Acceptance Testing, Analysis Skills, Atlassian JIRA, Banking Services, Change Management, Communication Skills, Cross-Functional, Data Management, Data Mining, Data Processing, Data Sets, Data Visualization, Detail Oriented, Documentation, Health Plan, Interpersonal Skills, Leadership, Microsoft Access Database, Microsoft Excel, Microsoft Windows Operating System, Operational Audit, Operational Support, Operations Processes, Organizational Skills, Presentation/Verbal Skills, Problem Solving Skills, Procedure Development, Process Flow, Process Improvement, Production Support, Qualitative Analysis, Research Skills, Root Cause Analysis, SQL (Structured Query Language), Software Administration, Strategic Planning, Team Player, Test Plan/Schedule, Test Scripts, Writing Skills
LOCATION
Brooklyn, OH
POSTED
1 day ago
Our client, is a Banking company, is looking for a Lockbox Application Analyst for their Brooklyn, OH location.
 
Responsibilities:
  • This role will support multiple functions and processes within Lockbox in Payment and Deposit Operations, focusing primarily on working with Service and Support teams in procedure development, testing, and creating scripts for testing. 
  • Payment and Deposit Operations foster a culture founded on accountability, teamwork, leadership, intellectual curiosity and a balanced foundation between work and personal life. 
  • As an analyst, you will develop industry expertise and detailed product knowledge, and drive execution of strategic initiatives.
  • Primary responsibility is providing operation support of Lockbox applications, and additional areas of support, as assigned.
  • Job functions of an Operations analyst include:
  • Create, edit, and test application and operational procedures for Lockbox Operations and Support.
  • Write and execute test scripts for operational testing of applications in process improvement projects.
  • Performs business analysis for payment and deposit applications as assigned; applications can include mainframe, PC, distributed systems, databases, and/or web-based applications
  • Mine data from primary and secondary sources often using complex joins across multiple datasets.
  • Plays a leadership role in providing ongoing production support within Payment and Deposit Operations applications and processes; acts as first line of contact for user reported inquiries and problems;  performs problem reporting, tracking, resolution, root cause analysis and identification of preventative measures.
  • Delivering high quality support and great service to our internal/external partners and clients.
  • Active participation and guidance as it relate to Lockbox, and the associated applications/systems, process initiatives and projects.
  • Translates business needs and requirements to Technology partners; translates technical material to the Loan, Payment, and Operational Services Process Areas and Lines of Business.
  • More broadly, analysts are expected to display the following skills and competencies:
 
Requirements:
  • Must have experience in process flow, data reporting, technology, and strong experience in excel and SQL tables and queries. 
  • Experience in Lockbox and banking a bonus. 
  • Strong problem solving through ability to analyze qualitative, operational & financial data
  • Strong interpersonal, influencing and relationship building skills; must demonstrate the ability to work cross functionally with a variety of different personality types
  • Ability to concisely and effectively communicate with senior management
  • High degree of adaptability & intellectual curiosity, comfortable with ambiguity
  • Exceptional teamwork and collaboration
  • Bachelor’s Degree or equivalent experience of ideally 2+ years in an operational or support environment
  • Attention to detail in documenting and implementing requirements
  • Highly organized, detail-oriented with the ability to thoroughly analyze and resolve issues
  • Excellent written and verbal communication skills
  • Ability to effectively manage change
  • Ability to stay on top of task assignments
  • Strong decision making and analytical skills
  • Ability to facilitate research and resolution of sometimes less-than-straight-forward issues
  • Strong aptitude to technology based tools and databases (i.e., Excel, Access, )
  • Interest, willingness and ability to assimilate information quickly and succinctly
  • Works well in a team-based environment
  • 1-2 years of Operational Analyst experience
  • Technically savvy in relation to Windows systems and software
  • Experience in Excel and Jira with an ability to manage large data sets, creating summary views using pivots tables, data graphs/visualization                                                                                     
 
Why Should You Apply?  
ICONMA is an Equal Opportunity Employer. All qualified applicants will receive considerationfor employment without regard to any status protected by applicable law.

About the Company

I

Iconma

ICONMA is a global information consulting management firm providing Professional Staffing Services and Project-Based Solutions for organizations in a broad range of industries.

  • Corporate Headquarters in Troy, Michigan; 20+ locations worldwide.
  • Certified Woman-Owned Business Enterprise (WBE); certified by Women’s Business Enterprise National Council, National Women Business Owners Corporation (NWBOC); and California Public Utilities Commission (CPUC).
  • Founded in 2000
  • 2000+ Employees

The company was founded on the principle that success is derived from delivering high quality service and resources in the most responsive, flexible, and innovative way. ICONMA invests in people and resources with a single goal: To provide our customers with the highest quality service in the most responsive manner. Through its network of offices, ICONMA provides the resources to help clients maintain their competitive advantage.

COMPANY SIZE
2,000 to 2,499 employees
INDUSTRY
Management Consulting Services
EMPLOYEE BENEFITS
401K, Employee Referral Program, Life Insurance
FOUNDED
2000
WEBSITE
https://www.iconma.com/

Resume Resources

Free Resume TemplatesFree Resume Builder