Lockbox Associate

Duties
This role requires the individual to be onsite 5 days a week, primarily dealing with sorting mail. The schedule is from 8am to 4: 30pm PT, subject to change based on business needs. Parking will not be accommodated, and interviews will be conducted onsite.
Key Responsibilities

• Perform Lockbox Operations or Manual Remittance processing.
• Extract payments from envelopes and match invoice information for scanning.
• Prepare payment information for scanning and data entry.
• Handle payment processing and manage physical mail for payment processing.
• Operate automated capture equipment and mail sorters with minimal supervision.
• Review remittances for acceptance or rejection of payments based on client instructions.
• Ensure all work, including envelopes, checks, invoices, credit card vouchers, and correspondence, is batched correctly and completed timely.
• Perform standard closing procedures, including quality review, re-association, packaging, and mailing of client processed remittances.
• Key standard to complex data from client invoices, check images, or credit card vouchers with a 99% accuracy rate.
• Balance accounts using application-based technologies, validate payees, and perform data corrections on system misread items.
• Monitor system production to ensure timely processing of deadline-specific accounts.

Skills and Qualifications

• Minimum 1 year of experience in banking, payment, or accounts receivable processing.
• Ability to read, understand, and follow written and verbal instructions.
• Adherence to client-specific deadlines, schedules, and departmental quality requirements.
• Basic computer skills and efficiency in working with online systems.
• Capability to lift up to 30 lbs.
• Focus on specific tasks, and ability to work independently and under pressure to meet deadlines.
• Preferred experience in scanning and data entry.