Lockbox Machine Operator

MMC Group

Charlotte, NC

JOB DETAILS
SALARY
SKILLS
Banking Services, Detail Oriented, Financial Operations, Health Plan, High School Diploma, Identify Issues, Mail Processing, Mail Services, Microsoft Management Console (MMC), Operational Expenditure (OPEX), Organizational Skills, Payment Processing, Performance Analysis, Problem Solving Skills, Production Machining, Production Systems, Quality Metrics, Security Auditing, Small Business, Team Player, Time Management, Workforce Management
LOCATION
Charlotte, NC
POSTED
Today

Lockbox Machine Operator

Pay Rate: $19.00 per hour
 Schedule: Sunday through Thursday
 Hours: Typically, 8:00 AM – 4:30 PM (8-hour shifts)
 Overtime: Mandatory overtime as required

 

About the Role

We are seeking a reliable and detail-oriented Lockbox Machine Operator to join our Lockbox Operations team. In this role, you will operate mail extraction, scanning, and sorting equipment to ensure the accurate and timely processing of incoming mail and payments.

 

This position is ideal for candidates who thrive in a production-driven environment, enjoy working with specialized equipment, and take pride in delivering quality work while meeting daily productivity goals.

 

Key Responsibilities

  • Operate and maintain lockbox mail processing equipment, including:
    • OPEX Falcon
    • OPEX 150/IEM
    • OPEX MPS 40
  • Receive, sort, and prepare incoming mail for processing according to established procedures.
  • Monitor machine performance and identify jams, misfeeds, and operational issues.
  • Troubleshoot minor equipment issues and escalate concerns when necessary.
  • Ensure all work is completed accurately and within established production deadlines.
  • Perform routine quality checks to verify processing accuracy.
  • Follow all operational, compliance, security, and audit requirements.
  • Assist with general mailroom and lockbox operations as needed.
  • Lift and carry mail trays weighing up to 10–15 pounds.
  • Support a collaborative, team-oriented work environment.
  • Meet productivity and quality performance standards.

 

Qualifications

  • High school diploma or equivalent required.
  • 1–3 years of experience in a lockbox, mailroom, production, document processing, or operations environment preferred.
  • Experience operating OPEX Falcon, OPEX 150/IEM, OPEX MPS 40, or similar mail extraction and scanning equipment preferred.
  • Strong attention to detail and commitment to accuracy.
  • Ability to work efficiently in a fast-paced production environment.
  • Basic troubleshooting and problem-solving skills.
  • Strong organizational and time management abilities.
  • Ability to follow detailed procedures and written instructions.
  • Team-oriented with a positive and professional attitude.

 

What We Offer

  • Competitive hourly pay
  • Consistent full-time schedule
  • Opportunity to gain experience in banking and payment processing operations
  • Team-focused work environment
  • Potential for long-term career opportunities

 

Alternative Job Titles: Lockbox Machine Operator, Mail Processing Operator, OPEX Operator, Lockbox Operations Associate, Mailroom Operator, Document Processing Operator, Scanning Operator, Payment Processing Associate, Mail Extraction Operator, Production Machine Operator, Treasury Operations Associate, Lockbox Clerk, Operations Processor, Mail Sort Operator, Financial Processing Associate.

 



Throughout the past 35+ years, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries.
 
 We have built our reputation on partnering with our clients and candidates to achieve the desired results. Our recruiting professionals have extensive experience matching the right candidate, to the right client, for the right position. We provide the best opportunities to the most talented candidates in a multitude of industries.
 
 MMC is a privately owned business with corporate headquarters in Irving, Texas. With 2,000+ employees, working in 40+ states, MMC is able to support all United States locations, and some international locations.
 
 We appreciate your interest in reviewing this particular position and we encourage you to visit our website where you can always search and apply for opportunities at www.mmcgrp.com 
 
 Benefits with MMC Group
 MMC offers health insurance plans for our active candidates on assignment, including:

  • Medical, dental, and vision coverage
  • Life and disability insurance
  • Additional voluntary benefits


  Join MMC and enjoy the support of a team that values your well-being, both on and off the job!
 
 MMC strives to ensure all job postings confirm details of the position, the rate of pay, and acknowledge that medical benefits are offered.
 
 Get started on your career journey today! Apply to become a part of the MMC Team!
 
 We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. 

About the Company

M

MMC Group