Administrative Skills, Background Investigation, Banking Operations, Communication Skills, Detail Oriented, Healthcare, High School Diploma, Mail Processing, Maintain Compliance, Meet Sales Quota, Negotiation Skills, Office Equipment, Payment Processing, Presentation/Verbal Skills, Procedure Development, Production Systems, Production Volume, Quality Control, Retail, Root Cause Analysis, Service Level Agreement (SLA), Time Management, Treasury Management, Wholesale Industry, Writing Skills
Lockbox Payment Processor
Stockbridge, GA 30281
$17.50/hr Max Pay Rate
Contract Opportunity | Full-Time | Temp-to-Perm Potential
Contract Duration: 06/07/2026 – 12/06/2026
Night Shift: Sunday – Thursday | 8:30 PM – 5:00 AM (or until completion)
Position Overview
We are seeking detail-oriented and dependable Lockbox Payment Processors to support high-volume Treasury Management and Wholesale Lockbox operations in a fast-paced production environment.
This role is responsible for opening, reviewing, processing, rejecting, and re-associating incoming mail and payments while ensuring accuracy, compliance, and adherence to strict production deadlines and service level agreements.
Candidates with prior lockbox, payment processing, mailroom, banking operations, or high-volume production experience are strongly encouraged to apply.
Key Responsibilities
Payment & Mail Processing
- Open and extract contents from incoming mail and envelopes
- Review customer instructions to determine proper processing procedures
- Process, reject, and re-associate payments and documents accurately
- Process Healthcare, Non-Healthcare, and Retail lockbox accounts
- Verify checks using established negotiation procedures, including:
- Payee name
- Written dollar amount
- Numeric dollar amount
- MICR line
- Restrictive endorsements and notations
- Stamp and validate batches using processor ID procedures
- Number checks and supporting documentation accurately
- Attach check images to correct backup documentation
- Prepare completed batches for outgoing mail operations
Quality & Production
- Meet production quotas and mail-out deadlines
- Review rejects prior to mail-out completion
- Ensure compliance with all quality control procedures
- Assist with root cause analysis regarding processing errors
- Support achievement of departmental Service Level Agreements (SLAs)
- Train and cross-train team members as needed
- Perform additional operational duties as assigned
Required Qualifications
- High school diploma or GED required
- Must be at least 18 years old
- 1–3 years of:
- Lockbox experience
- Payment processing
- Mailroom operations
- Production processing
or related experience preferred
- Basic computer and office equipment skills
- Strong attention to detail and critical thinking skills
- Excellent written and verbal communication skills
- Ability to work under strict production deadlines
- Ability to work overtime and holidays as needed
- Must pass criminal background check and drug screen
Physical Requirements
- Repetitive hand movement
- Extended sitting and standing
- Bending, twisting, lifting, and turning throughout shift
Additional Information
- Full-time assignment
- Weekly time sheets
- 10-panel drug screen required
- Background check required
- Temp-to-perm opportunity may be available