Lockbox Processor

Title: Lockbox Processor

Location: 2005 Market St Philadelphia, PA

Duration: 6 months

Work Engagement: W2

Work Schedule: Onsite - Weekends Only - 20 hours, 01:00 PM - 11:45 PM EST

Benefits on offer for this contract position: Health Insurance, Life insurance, 401K and Voluntary Benefits

Summary:

The Lockbox Processor supports daily Lockbox Operations by processing customer payments and correspondence in a high-volume production environment. This role is responsible for document preparation, payment processing, transaction verification, data entry, balancing work, and resolving routine exceptions while meeting productivity, quality, and service level expectations.

Responsibilities:

• Support operation of electronic or mechanical equipment to ensure timely completion of workload

• Perform routine operational tasks such as capturing, sorting or distributing items or documents using machinery to meet requirements

• Prepare and organize work for subsequent processing through machines

• Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals

• Prepare and distribute incoming and outgoing mail

• Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures and compliance requirements

• Work under close supervision following established procedures

Qualifications:

• Applicants must be authorized to work for ANY employer in the U.S. This position is not eligible for visa sponsorship.

• High School Diploma or GED

• 6+ months of operations support experience

• Basic computer skills, including data entry, Microsoft Office, email, and navigating multiple systems

• Strong attention to detail and accuracy

• Effective verbal and written communication skills

• Ability to manage workload and meet production deadlines

• Reliable attendance, punctuality, and strong work ethic

• Experience in Lockbox Operations, Payment Processing, or Banking Operations (preferred)

• Bachelor's degree or equivalent experience (preferred)

• Financial services experience (preferred)