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Lockbox Specialist (Level I)

Iconma

Chicago, IL

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JOB DETAILS
SALARY
$15–$18.30 Per Hour
SKILLS
ATM, Banking Services, Business Services, Coaching, Commercial Banking, Credit Cards, Customer Relations, Customer Support/Service, Detail Oriented, Equipment Maintenance/Repair, Error Handling, Financial Control, Health Plan, Operational Expenditure (OPEX), Operational Support, Operations Management, Production Systems, Public/Media/Press/Analyst Relations, Reconciliation, Transaction Processing/Management, Wholesale Industry
LOCATION
Chicago, IL
POSTED
4 days ago
Our client, a Banking company, is looking for a Lockbox Specialist (Level I) for their Chicago, IL location.
 
Responsibilities:
  • Processes transactions in one or more of the company's internal operations to support domestic and international consumer, commercial and wholesale bank businesses or services functions.
  • Is seen as a subject matter expert and good resource for peers.
  • Responsibilities may include: basic level reporting, customer service support, reviewing and processing transactions, sorting using electronic or mechanical equipment, reconciling, statement rendering, MICR/image, float, lock box, remittance, ATM deposit, and performing other support operations functions as required.
  • Maintains internal operational and financial controls and ensures they meet bank standards.
  • Ensures quality service and effective and efficient operations support for the assigned area's internal business partners and/or external customers/clients.
  • Senior level position performs various and complex item processing functions as necessary, under general supervision.
  • Decisions have greater impact on internal and external customer relationships than at the entry or intermediate levels.
  • May act in a lead role in performing responsibilities.
  • Routine daily maintenance on Opex machine, Document Extraction, Identification of exceptions, cash, credit card payments and foreign items.
  • Error message identification handling and escalation on equipment issues.
  • Responsible for the day-to-day scanning and imaging of customer/client documents received via US mail, overnight mail and local courier.
  • Individual ensures that the documents are scanned/imaged appropriately, following department guidelines.
  • Position requires the operation of high speed machinery used to scan/image documents.
  • Ability to understand different transaction types and document types and unique to specific instructions (such as nested transaction self-mailers, express envelopes, correspondence only, large volume transactions.
  • Responsible for document retention and all required box proration steps to ensure accurate recordkeeping the individual must be capable of working in a high volume and demanding continuous production environment, including sitting for prolonged periods of time.
 
Requirements:
  • Ability to process transactions based on documented procedures
  • Attention to detail
  • Adapts to change and a quick learner
  • Receptive to coaching
 
Why Should You Apply?

About the Company

I

Iconma

ICONMA is a global information consulting management firm providing Professional Staffing Services and Project-Based Solutions for organizations in a broad range of industries.

  • Corporate Headquarters in Troy, Michigan; 20+ locations worldwide.
  • Certified Woman-Owned Business Enterprise (WBE); certified by Women’s Business Enterprise National Council, National Women Business Owners Corporation (NWBOC); and California Public Utilities Commission (CPUC).
  • Founded in 2000
  • 2000+ Employees

The company was founded on the principle that success is derived from delivering high quality service and resources in the most responsive, flexible, and innovative way. ICONMA invests in people and resources with a single goal: To provide our customers with the highest quality service in the most responsive manner. Through its network of offices, ICONMA provides the resources to help clients maintain their competitive advantage.

COMPANY SIZE
2,000 to 2,499 employees
INDUSTRY
Management Consulting Services
EMPLOYEE BENEFITS
401K, Employee Referral Program, Life Insurance
FOUNDED
2000
WEBSITE
https://www.iconma.com/

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