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Lockbox Specialist (Level I)

ICONMA, LLC

Chicago, IL

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JOB DETAILS
SALARY
$15–$18.30 Per Hour
SKILLS
ATM, Banking Services, Business Services, Coaching, Commercial Banking, Credit Cards, Customer Relations, Customer Support/Service, Detail Oriented, Equipment Maintenance/Repair, Error Handling, Financial Control, Health Plan, Operational Expenditure (OPEX), Operational Support, Operations Management, Production Systems, Public/Media/Press/Analyst Relations, Reconciliation, Transaction Processing/Management, Wholesale Industry
LOCATION
Chicago, IL
POSTED
8 days ago
Our client, a Banking company, is looking for a Lockbox Specialist (Level I) for their Chicago, IL location.
 
Responsibilities:
  • Processes transactions in one or more of the company's internal operations to support domestic and international consumer, commercial and wholesale bank businesses or services functions.
  • Is seen as a subject matter expert and good resource for peers.
  • Responsibilities may include: basic level reporting, customer service support, reviewing and processing transactions, sorting using electronic or mechanical equipment, reconciling, statement rendering, MICR/image, float, lock box, remittance, ATM deposit, and performing other support operations functions as required.
  • Maintains internal operational and financial controls and ensures they meet bank standards.
  • Ensures quality service and effective and efficient operations support for the assigned area's internal business partners and/or external customers/clients.
  • Senior level position performs various and complex item processing functions as necessary, under general supervision.
  • Decisions have greater impact on internal and external customer relationships than at the entry or intermediate levels.
  • May act in a lead role in performing responsibilities.
  • Routine daily maintenance on Opex machine, Document Extraction, Identification of exceptions, cash, credit card payments and foreign items.
  • Error message identification handling and escalation on equipment issues.
  • Responsible for the day-to-day scanning and imaging of customer/client documents received via US mail, overnight mail and local courier.
  • Individual ensures that the documents are scanned/imaged appropriately, following department guidelines.
  • Position requires the operation of high speed machinery used to scan/image documents.
  • Ability to understand different transaction types and document types and unique to specific instructions (such as nested transaction self-mailers, express envelopes, correspondence only, large volume transactions.
  • Responsible for document retention and all required box proration steps to ensure accurate recordkeeping the individual must be capable of working in a high volume and demanding continuous production environment, including sitting for prolonged periods of time.
 
Requirements:
  • Ability to process transactions based on documented procedures
  • Attention to detail
  • Adapts to change and a quick learner
  • Receptive to coaching
 
Why Should You Apply?

About the Company

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ICONMA, LLC

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