Logistic Coordinator/ Customer Service

Starlink Forwarding Inc
  • Orange, CA
  • $50,000–$72,000 Per Year
  • Full-time
  • Quick Apply
5 days ago

Job Description

Job description
 
Position: Bilingual Freight Forwarding Operations (OP) Specialist

Location: Orange County, CA

Job Type: Full-Time (Non-Exempt)

Job Summary

We are looking for a detail-oriented, bilingual (English & Mandarin) Operations Specialist to manage day-to-day ocean and air import/export shipments, coordinate with carriers, handle customs workflows, and ensure exceptional customer service.

Key Responsibilities

Shipment Execution: Handle end-to-end Air & Ocean (FCL/LCL) import/export bookings and schedules.
Documentation & Customs: Prepare and process MBL/HBL, MAWB/HAWB, Delivery Orders, and customs clearance documents (ACE Portal).
Vendor & Client Coordination: Communicate with carriers, truckers, warehouses, and overseas partners for timely cargo delivery and status updates.
Billing: Issue client invoices and verify vendor billing against contracted rates.
Qualifications

Languages: Fully fluent in written and spoken English and Mandarin (Required).
Experience: 2–5 years of hands-on experience in international freight forwarding.
Knowledge: Solid grasp of NVOCC, Incoterms, and US Customs entry procedures.
Skills: Proficient in Freight Management Systems (FMS) and MS Office. Legal US work authorization required.
Benefits

Competitive Salary
Health, Dental, & Vision Insurance
Paid Time Off (PTO) & Holidays

Job Responsibilities

Key Responsibilities

Shipment Execution: Handle end-to-end Air & Ocean (FCL/LCL) import/export bookings and schedules.
Documentation & Customs: Prepare and process MBL/HBL, MAWB/HAWB, Delivery Orders, and customs clearance documents (ACE Portal).
Vendor & Client Coordination: Communicate with carriers, truckers, warehouses, and overseas partners for timely cargo delivery and status updates.
Billing: Issue client invoices and verify vendor billing against contracted rates.
Qualifications

Numbers & Facts

LocationOrange, CA
Job TypeFull-time
Salary$50,000–$72,000 Per Year
Company Size1 - 10
HeadquartersOrange, CA, US

Qualifications

Languages: Fully fluent in written and spoken English and Mandarin (Required).
Experience: 2–5 years of hands-on experience in international freight forwarding.
Knowledge: Solid grasp of NVOCC, Incoterms, and US Customs entry procedures.
Skills: Proficient in Freight Management Systems (FMS) and MS Office. Legal US work authorization required.

Benefits

Paid Time-Off, Paid Sick Days, Medical, Dental, Vision

Skills

  • Billingunmatched
  • Billing Recordsunmatched
  • Cargo/Freightunmatched
  • Customer Support/Serviceunmatched
  • Detail Orientedunmatched
  • Documentationunmatched
  • English Languageunmatched
  • Freight Forwardingunmatched
  • Import/Exportunmatched
  • Legalunmatched
  • Mandarin Chinese Languageunmatched
  • Microsoft Officeunmatched
  • Multilingualunmatched
  • Organizational Skillsunmatched
  • Time Managementunmatched
  • United States Customsunmatched
  • Warehousingunmatched

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