Logistics Specialist III
Location: Nashville, Tennessee
Job Type: Full-time, 6-month On-Going Contract, W2
Schedule: Monday – Friday, Onsite. Overtime may be required
Pay Range: $21.89 per hour
Visa sponsorship is not available now or in the near future.
Key Responsibilities:
Deliver excellent carrier and driver support in a high-volume contact center environment
Research transportation issues and provide timely resolutions when disruptions occur
Work within transportation systems to keep loads and equipment moving efficiently
Adhere to assigned schedules, including start times, breaks, and lunch periods
Support workload surges and weather-related operational demands
Gather and analyze data from multiple internal systems
Support reporting activities on a daily, weekly, monthly, and quarterly basis
Create repair requests and monitor load execution activities
Help drive on-time pickup and delivery performance
Collaborate with transportation operations, shippers, rail partners, carriers, and fleet teams
Communicate operational insights and issue updates to stakeholders
Provide support to drivers and carriers experiencing over-the-road disruptions
Requirements
1+ years of Microsoft Office experience, including Outlook, Word, and Excel
Ability to work 40 hours per week and overtime as required
Ability to work flexible schedules including weekends, nights, and holidays
Must be at least 18 years of age
Strong written and verbal communication skills
Ability to work effectively in a fast-paced environment
Skills
Customer Service
Transportation Operations
Logistics Coordination
Supply Chain Support
Problem Solving
Data Analysis
Microsoft Excel
Microsoft Outlook
Microsoft Word
Reporting & Metrics
Stakeholder Communication
Load Tracking
Freight Coordination
Time Management
Organizational Skills
Preferred Qualifications
1+ years of contact center experience
Experience in customer service or contact center environments
Transportation, logistics, or supply chain experience
Experience supporting carriers, drivers, or freight operations
Analytical mindset with strong problem-solving capabilities
Education: High School Diploma or Equivalent Required
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| Location | Nashville, TN |