Job Description
Overview:
TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. The below job opportunity is to one of Our clients who is a leading global provider of agricultural science and technology, in particular seeds and crop protection products, with its management headquarters in Basel, Switzerland, and further locations in Chicago, Tel Aviv, and Shanghai.
Job Title: Logistics Analyst I
Location: Greensboro, NC 27409
Duration: 12 Months
Job Type: Temporary Assignment
Work Type: Onsite
Job Description:
Key Responsibilities:
Transportation Management:
- Ensure transport relevant milestones are reported accurately and on time in TMS, in line with SLA/specific requirements
- Support transport issue resolution with root cause analysis during transport execution, e.g. failed deliveries or Overage, Shortage, and damages in transit
- Monitor and manage reason code completeness and quality across all shipments, flagging gaps and driving corrections with carriers and internal teams
- Conduct monthly milestone audits for all shipments coordinating updates with the Logistics Operations Specialist and ensuring corrections are reflected in the TMS within agreed timelines
- Manage the end-to-end freight claims process for damage, loss, and shortage: from incident registration through carrier resolution and final payment to Client
- Track all open claims and provide monthly status updates to the US Logistics Operations Manager and relevant stakeholders
- Present KPI reports covering on-time delivery, damage rates, milestone compliance, carrier and warehouse performance
- Conduct data analysis to identify trends, root causes, and improvement opportunities across transport lanes, carrier performance, and freight cost management
- Provide analytical support for transport issue resolution, liaising between carriers, the Logistics Operations Specialist, and Customer Service
- Support continuous improvement initiatives by translating data insights into actionable recommendations for the transport planning team
- Manage the operational outlook mailbox, responding to internal and external queries in a timely manner
- Support logistics operations specialists through managing ETA requests or building and tendering shipments to carrier partners, as well as Proof of delivery (POD) management and cancellation requests
- Manage seasonal fluctuations and peak period performance and reporting
Performance Monitoring and Reporting:
- Manage suppliers to ensure their performance is compliant with KPIs and expectations of their contract
- Monitor performance reporting dashboards in PowerBI and the internally existing KPI dashboard to provide management with real-time operational visibility
- Recommend strategic supplier management approaches to resolve performance challenges
- Assess and adjudicate accessorial charge requests, balancing cost control with operational efficiency to optimize Logistics spend
- Generate and present KPI, timely Goods Issue (PGI), and Utilization reports to provide senior management with data driven solutions for continuous improvement
- Maintain optimal inventory accuracy through proactive discrepancy resolution, while implementing continuous improvement initiatives to reduce errors
Cross-functional Collaboration:
- Collaborate with Supply Chain Planning, Production, Direct Procurement, Digital Productivity & Innovation, Regulatory, Quality, Product Technology & Engineering, HSE, Customer Service, and NA Logistics colleagues
- Develop and Implement solutions for challenges arising in Distribution Planning, Inventory Management, Import/Export operations, and Production processes as they relate to the Supply Chain
- Develop strategies to enhance customer satisfaction through improved logistics
- Collaborate with Customer Service, Sales and Marketing to align logistics capabilities with customer needs
Skills:
- Proficiency in Logistics based technology solutions, such as TMS (E2Open preferred), SAP, and carrier web portals
- Strong understanding of freight milestone structures, reason codes, and SLA frameworks
- Experience with freight claims management processes
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
- Ability to make timely and efficient decisions
Education:
- May require an associate's degree or equivalent.
TekWissen Group is an equal opportunity employer supporting workforce diversity.
Numbers & Facts
| Location | Greensboro, NC |
| Industry | Computer/IT Services |
| Salary | $33.50 |
| Company Size | 100 to 499 employees |
| Year Founded | 2009 |
| Website | http://www.tekwissen.com/ |
About Company
WE THE TEKWISSEN PEOPLE
TekWissen offers you a broader portfolio of services, industry-leading solutions, and the meaningful innovations that give you greater flexibility and speed to respond to market dynamics, reduced costs and risk to improve enterprise performance, and increased productivity to enable growth.
To keep pace with global market demands, TekWissen keeps its finger on the pulse of change. Our organized approach to guiding a project from its inception to closure. Managing projects is becoming more and more important as we enter the digital era. To cope with the pace that this transition demands, a method is required to manage projects so they can yield quality work, while incorporating efficient use of time and resources.
Project involves identifying which quality standards are relevant to the project and determining how to satisfy them.
It is important to perform quality planning during the Planning Process and should be done alongside the other project planning processes because changes in the quality will likely require changes in the other planning processes, or the desired product quality may require a detailed risk analysis of an identified problem. It is important to remember that quality should be planned, designed, then built in, not added on after the fact.
Capabilities and accomplishments in one TekWissen business enhance the opportunity for success in the others. Put simply, TekWissen's unique combination of attributes promotes success.Skills
- Adjudicationunmatched
- Agricultural Scienceunmatched
- Analysis Skillsunmatched
- Auditingunmatched
- Cargo/Freightunmatched
- Claims Managementunmatched
- Claims Processingunmatched
- Communication Skillsunmatched
- Continuous Improvementunmatched
- Cost Controlunmatched
- Cross-Functionalunmatched
- Customer Satisfactionunmatched
- Customer Support/Serviceunmatched
- Data Analysisunmatched
- Diversityunmatched
- Import/Exportunmatched
- Internet Portalunmatched
- Interpersonal Skillsunmatched
- Inventory Managementunmatched
- Inventory Planningunmatched
- Logisticsunmatched
- Logistics Analysisunmatched
- Logistics Managementunmatched
- Marketingunmatched
- Operational Supportunmatched
- Operations Managementunmatched
- Operations Processesunmatched
- Performance Analysisunmatched
- Performance Metricsunmatched
- Power BIunmatched
- Problem Solving Skillsunmatched
- Product Engineeringunmatched
- Purchasing/Procurementunmatched
- Regulationsunmatched
- Reporting Dashboardsunmatched
- Root Cause Analysisunmatched
- SAPunmatched
- Salesunmatched
- Service Level Agreement (SLA)unmatched
- Strategic Planningunmatched
- Supply Chainunmatched
- Supply Chain Managementunmatched
- Time Managementunmatched
- Transportation Planningunmatched
- Trend Analysisunmatched
- Vendor/Supplier Managementunmatched
- Vendor/Supplier Planningunmatched
- Vendor/Supplier Selectionunmatched
- Warehousingunmatched
- Workforce Managementunmatched
Level up your application
Professional resume templates
Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.
Free resume templatesFree resume builder
Improve your existing resume or start from scratch and create a standout, ATS-friendly resume. Add job-specific content, download and apply.
Free resume builder