Job Description
Job Title: Logistics Analyst I
Job ID: 26-04224
Location: Nashville, TN, 37214
Duration: 07 Months on W2 contract
Job Description:
This role will provide operational support for parcel transportation activities across North America and international sites. This role serves as a key point of contact for parcel-related inquiries, shipment setup, carrier issue resolution, shipment visibility, and operational reporting. The successful candidate will work closely with internal stakeholders and parcel carriers including FedEx, UPS, and DHL to support daily transportation operations and ensure high levels of customer service.
This position requires strong organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment. The role relies heavily on Microsoft Excel and Outlook for daily activities, with Power BI experience considered a plus.
Responsibilities include but are not limited to:
Job ID: 26-04224
Location: Nashville, TN, 37214
Duration: 07 Months on W2 contract
Job Description:
This role will provide operational support for parcel transportation activities across North America and international sites. This role serves as a key point of contact for parcel-related inquiries, shipment setup, carrier issue resolution, shipment visibility, and operational reporting. The successful candidate will work closely with internal stakeholders and parcel carriers including FedEx, UPS, and DHL to support daily transportation operations and ensure high levels of customer service.
This position requires strong organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment. The role relies heavily on Microsoft Excel and Outlook for daily activities, with Power BI experience considered a plus.
Responsibilities include but are not limited to:
- Support day-to-day parcel transportation activities and shipment management.
- Monitor shipment status, identify service disruptions proactively, and coordinate corrective actions with carriers.
- Investigate and resolve parcel shipment issues including delays, lost shipments, billing discrepancies, and delivery exceptions.
- Serve as a liaison between internal customers and parcel carriers including FedEx, UPS, and DHL.
- Support parcel account administration and customer inquiries.
- Maintain operational documentation, process guides, and standard work instructions.
- Utilize Excel to analyze shipment, service, and cost data.
- Maintain tracking logs and dashboards to support transportation visibility.
Must Haves:
- Previous experience in logistics/transportation preferably in air and small parcel shipping
- Proficient at basic MS suite such as Excel, Outlook, PowerPoint, Power BI is an add on
- Communication via Outlook
- PowerPoint for recurring reviews with freight forwarders
- Knowledge of frequently used excel formulas
- Self-driven, accountable, proactive problem-solver, good communication skills, and ability to work independently
Education:
- While candidates with completed degrees are preferred, a degree is not required to be considered for this position
Experience: Preferably at least 1 year of experience
Additional Manager notes
This is an onsite role, Monday through Friday, from 8:00 AM to 5:00 PM. Occasional after-hours and weekend support will also be required.
Candidates must be willing and available to provide after-hours or weekend support when needed. Please do not submit candidates who are unable to accommodate occasional after-hours or weekend work.
When the manager is ready, he will be requesting 30-minute zoom interviews with potential panel interviews to follow.
Contact:
Madhu Sudhan J: madhu.s@sunrisesys.com | 319-242-4032 | URL: www.sunrisesys.com
Numbers & Facts
| Location | Nashville, TN |
| Industry | Staffing/Employment Agencies |
| Company Size | 100 to 499 employees |
| Year Founded | 1990 |
| Website | http://www.sunrisesys.com/ |
About Company
Sunrise Systems was founded in 1990 with a clear vision to deliver world-class staffing service solutions in all labor categories, including IT consulting and solutions; all with the commitment to provide service that exceeds expectations and become the most trusted name in the industry. More than two and a half decades later, we pride ourselves on being at the forefront of the staffing industry. Combining our deep industry expertise, insights, and global resources, we have partnered with our clients to connect them with top professionals across several different industries.
We provide cost-effective Managed Staffing Solutions, Information Technology and Information Technology Consulting Services to several Fortune 500 companies and U.S. Government agencies. We provide our clients with flexible engagement models and customized products that are budget and time specific. Understanding the challenges that every business faces, we offer our services either on-site at the clients' site or from one of our globally distributed technology centers. Our onshore and offshore development capabilities ensure that we excel at meeting customer requirements every single time.
Our collective business experience spans over two and a half decades and ranges from:
- Business, management, and technical fields
- Information technology consulting and software solutions.
- Providing strategic support for the development and long-term growth of new business ventures across several industries including but not limited to; accounting, banking, finance, and recruitment.
- Motivating technology staff and establishing partnerships with Fortune 500 companies
Sunrise Systems has a vast range of competence in:
- Design, development, and support of cloud-based solutions from simple to highly complexed
- Database administration of multi-platform applications, complex databases, and web-based environments that include all aspects of installation, planning, maintenance, and monitoring.
- Data processing and data migration
- Application re-engineering and platform migration
- Working with the Information Systems and end-user communities at all levels to resolve issues and establish consensus.
Skills
- Administrative Skillsunmatched
- Analysis Skillsunmatched
- Aviation Industryunmatched
- Billingunmatched
- Bookkeepingunmatched
- Communication Skillsunmatched
- Corrective Actionunmatched
- Customer Relationsunmatched
- Customer Support/Serviceunmatched
- Detail Orientedunmatched
- Documentationunmatched
- Freight Forwardingunmatched
- Logisticsunmatched
- Logistics Analysisunmatched
- Microsoft Excelunmatched
- Microsoft Outlookunmatched
- Microsoft PowerPointunmatched
- Multitaskingunmatched
- Operational Supportunmatched
- Operationsunmatched
- Operations Processesunmatched
- Organizational Skillsunmatched
- Power BIunmatched
- Problem Solving Skillsunmatched
- Reporting Dashboardsunmatched
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