Logistics Analyst I

Our client, a Global Power Technology Leader company, is looking for a Logistics Analyst I for their Nashville, TN location.

Responsibilities:

• Support day-to-day parcel transportation activities and shipment management.
• Monitor shipment status, identify service disruptions proactively, and coordinate corrective actions with carriers.
• Investigate and resolve parcel shipment issues including delays, lost shipments, billing discrepancies, and delivery exceptions.
• Serve as a liaison between internal customers and parcel carriers including FedEx, UPS, and DHL.
• Support parcel account administration and customer inquiries.
• Maintain operational documentation, process guides, and standard work instructions.
• Utilize Excel to analyze shipment, service, and cost data.
• Maintain tracking logs and dashboards to support transportation visibility.
• This role will provide operational support for parcel transportation activities across North America and international sites.
• This role serves as a key point of contact for parcel-related inquiries, shipment setup, carrier issue resolution, shipment visibility, and operational reporting.
• The successful candidate will work closely with internal stakeholders and parcel carriers including FedEx, UPS, and DHL to support daily transportation operations and ensure high levels of customer service.

Requirements:

• This position requires strong organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.
• The role relies heavily on Microsoft Excel and Outlook for daily activities, with Power BI experience considered a plus.
• Previous experience in logistics/transportation preferably in air and small parcel shipping
• Proficient at basic MS suite such as Excel, Outlook, PowerPoint, Power BI is an add on
• Communication via Outlook
• PowerPoint for recurring reviews with freight forwarders
• Knowledge of frequently used excel formulas
• Self-driven, accountable, proactive problem-solver, good communication skills, and ability to work independently
• While candidates with completed degrees are preferred, a degree is not required to be considered for this position
• Preferably at least 1 year of experience

Why Should You Apply?

• Health Benefits
• Referral Program
• Excellent growth and advancement opportunities