The Analyst supports outbound operations by coordinating the delivery of customer trailer orders from production through final delivery, ensuring timelines, quality standards, and customer expectations are met. This role requires close collaboration with carriers, customers, and internal teams in a fast-paced environment.
Responsibilities
Coordinate with transportation carriers to ensure timely and accurate delivery of trailers.
Monitor production schedules, inspections, estimated delivery dates, and shipment status from manufacturing through customer delivery.
Track shipments and validate Proof of Delivery (POD) documentation.
Coordinate damage claims by arranging repairs, obtaining estimates, tracking repair progress, and scheduling final delivery.
Support implementation and ongoing management of the Yard Management System (YMS).
Assist with Business Development operational activities as needed.
Plan production schedules to align with customer delivery requirements.
Provide customers with proactive updates regarding production status, inspections, delivery timelines, and other order-related information.
Partner closely with internal operations, logistics, and customer service teams to ensure successful order execution.
Work cross-functionally to support successful order fulfillment in a fast-paced environment.
Requirements
High school diploma or GED required;bachelor s degree preferred.
1 2 years of experience in logistics, transportation, supply chain, or administrative operations.
Strong organizational and time management skills.
Excellent verbal and written communication skills.
Proficiency with Microsoft Office, including Excel, Word, Outlook, and PowerPoint.
Ability to manage multiple priorities while maintaining strong attention to detail.
Experience coordinating transportation or outbound logistics preferred.
Experience working with carriers, shipping documentation, or proof of delivery preferred.
Familiarity with Yard Management Systems (YMS) or transportation management systems is a plus.
Customer service experience within a logistics or manufacturing environment preferred.
Skills
Logistics and transportation coordination
Shipment tracking and documentation (including POD)
Scheduling and production planning
Customer service and stakeholder communication
Damage claim coordination and follow-up
Proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint)
Organizational and time management skills
Attention to detail in a fast-paced environment
Familiarity with Yard Management Systems (YMS)
Summary Qualification
High school diploma or GED;bachelor s degree preferred.
1 2 years of experience in logistics, transportation, supply chain, or related operations.
Proven ability to coordinate shipments and work with carriers and customers.
Demonstrated strength in organization, prioritization, and attention to detail.
Effective communicator, both verbally and in writing, with cross-functional teams.
Comfortable working in a fast-paced, deadline-driven environment.
Wollborg Michelson Recruiting is an Equal Opportunity Employer and prohibits discrimination of any kind. We ensure job offers are made based of one s employment experience, skills, and qualifications, regardless of race, gender, ethnic origin, or any other classification protected by law. All applicants must furnish proper identification to prove their legal right to work in the US upon a job offer. We participate in E-Verify to confirm one s right to work in the US. Wollborg Michelson Recruiting does not provide sponsorship for an employment-based visa status.
Numbers & Facts
Location
San Diego, CA
Skills
Analysis Skillsunmatched
Business Developmentunmatched
Business Operationsunmatched
Calendar Managementunmatched
Communication Skillsunmatched
Cross-Functionalunmatched
Customer Support/Serviceunmatched
Detail Orientedunmatched
Documentationunmatched
Establish Prioritiesunmatched
High School Diplomaunmatched
Legalunmatched
Logisticsunmatched
Logistics Analysisunmatched
Manufacturingunmatched
Messaging Middlewareunmatched
Microsoft Excelunmatched
Microsoft Officeunmatched
Microsoft Outlookunmatched
Microsoft PowerPointunmatched
Microsoft Wordunmatched
Multitaskingunmatched
Operational Auditunmatched
Operational Supportunmatched
Order Deliveryunmatched
Order/Customer Fulfillmentunmatched
Organizational Skillsunmatched
Presentation/Verbal Skillsunmatched
Production Controlunmatched
Production Planningunmatched
Production Scheduleunmatched
Quality Metricsunmatched
Shipping Documentsunmatched
Supply Chainunmatched
Time Managementunmatched
Transportation and Logisticsunmatched
Writing Skillsunmatched
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