Logistics Associate

Logistics Associate

The Stewart Organization, Inc.

In 1981, Walter Stewart founded The Stewart Organization Inc. as a copier sales and service dealer. We had a handful of clients and a small office. Forty years later, we’ve grown into one of the largest office equipment dealers in North America. Our business spans more than 48 states, and we’ve opened offices in 3 major cities in Texas. Partnering with leading manufacturers, we have been able to provide our customers with hardware, software, technology solutions, IT services and more. We believe we’re in the service business—not the sales business—and we’ve built our company on that foundation. That means you’ll work with highly trained employees, from technicians to executives, that have been with us for many years and are dedicated to excellence. It’s how we do business at The Stewart Organization.

What We’re Looking For...

You have a natural tendency towards helping others. You are detail-oriented and know how to focus on what really matters. You understand the importance of accuracy of information presented to internal and external customers. You place a high value on good communication. You enjoy taking on new and challenging projects. You set high standards for yourself. You are a self-starter whose pride in their work motivates them to work through difficult situations and under strict deadlines. A creative thinker, someone that will speak up when you see opportunity for improvement.

Job Description

A Logistics Associate is part of a warehouse team that supplies The Stewart Organization, and its customers, with top notch operational services. As part of a Warehouse Team, your primary roles will be assisting with daily warehouse inventory and logistical responsibilities using standard operating procedures. Warehouse Responsibilities that include working with warehouse processes to control and monitor inventory. These also include Order Processing, such as receiving orders into the warehouse and processing customer, and internal, requests for equipment. And finally, Logistical Responsibilities such as scheduling truck and driver routes, as well as monitoring delivery progress throughout the day. From time to time, the logistics associate may also be asked to assist with deliveries when there are large installs or filling in wherever the need may be as part of a great team! And most importantly, Customer Service that goes above and beyond for out customer and our co-workers!

• Team Warehouse Controls: Customer returns, performing monthly cycle counts, ensuring warehouse orderliness
• Team Order Processing: Receiving purchase orders, processing sales orders, process internal and off-site requests, ensure deadlines and team expectations are met
• Team Logistical Responsibilities: Processing morning checkouts, shipping sales orders, creating driver calls, monitoring delivery progress, planning truck routes
• Driving: As the need arises, driving company vehicles to provide customer service needs as a backup driver.

Responsibilities

Team Warehouse Controls

Customer Returns

• Evaluating and Promptly returning customer returned equipment to inventory
• Rotating and sorting returned machines to be processed
• Barcode label machines when necessary

Inventory

• Ensuring inventory is placed in correct bins to reflect accurately.
• Performing monthly cycle counts of all warehouse bins for accuracy and loss prevention
• Performing warehouse tasks in a timely manner to meet/exceed SLA’s and SOP’s

Team Order Processing

• Purchase Orders Receiving new equipment into inventory
• Receiving new equipment into inventory
• Sales Orders Sourcing, picking and allocating equipment to sales orders
• Gathering allocated equipment and place in staging area to be assembled
• Monitoring emails for Offsite and internal requests for equipment.
• Processing equipment orders promptly to meet/exceed expected delivery times

Team Logistical Responsibilities

Truck & Driver Routing

• Calling customers to confirm deliveries and discuss delivery needs
• Creating daily truck schedules and route trucks efficiently
• Checking out drivers in the morning once they have inspected equipment
• Creating delivery calls
• Monitoring driver and delivery progress throughout the day and offering assistance when needed

Customer Care

• Responding to customer calls and emails concerning deliveries promptly
• Corresponding with customers to ensure best delivery experience

Driving

· Safely operating Stewart’s company vehicles, navigating traffic and loading docks.

· Practicing Safe Driving Habits such as defensive driving, turn signals, obeying traffic laws, avoiding distractions, etc.

Minimum Qualifications

• High School Diploma, or Equivalent
• Fluent computer skills (Microsoft Office, etc.)
• Positive Attitude
• Self-Motivated
• Output Oriented
• Able to comfortably lift 50+ lbs.
• On seldom occasion, projects may require work to be performed outside business hours (evening or weekend)
• Strong interpersonal and verbal communication skills
• Valid driver’s license
• Exceptionally clean driving record
• Ability to drive 15’ box trucks

Preferred Qualifications

• Familiarity with WMS and inventory logistics

What We Offer

• Competitive Salary
• Medical/Dental/Vision Insurance
• 401(k)
• 401(k) matching
• Phone Allowance
• Gym Reimbursement
• A Great Team with a Pleasant Working Atmosphere
• Short Term Disability (Aflac)
• Long Term Disability
• Retirement Plan (+Employer Match)
• Paid Time Off (PTO) + Paid Holidays

Job Type: Full-time

Salary: $20.00 per hour

Payment frequency:

• Paid weekly

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to commute/relocate:

• Houston, TX 77092: Reliably commute or planning to relocate before starting work (Required)

The Stewart Organization, Inc.

In 1981, Walter Stewart founded The Stewart Organization Inc. as a copier sales and service dealer. We had a handful of clients and a small office. Forty years later, we’ve grown into one of the largest office equipment dealers in North America. Our business spans more than 48 states, and we’ve opened offices in 3 major cities in Texas. Partnering with leading manufacturers, we have been able to provide our customers with hardware, software, technology solutions, IT services, and more. We believe we’re in the service business—not the sales business—and we’ve built our company on that foundation. That means you’ll work with highly trained employees, from technicians to executives, that have been with us for many years and are dedicated to excellence. It’s how we do business at The Stewart Organization.