The Logistics Coordinator role is based in a 24/7 Customer Contact Center, focusing on shipment tracking, confirmation, and resolving delivery issues to ensure customer satisfaction.
Schedule options include Tuesday-Saturday or Sunday-Thursday, 1 PM - 9:30 PM. Responsibilities involve routing shipments cost-effectively, monitoring freight, communicating transit issues, and providing excellent service to customers and carriers.
Qualifications include a college degree or current pursuit, customer service experience, strong problem-solving skills, and teamwork orientation. Skills required are high call volume management, clear communication, professionalism, and problem resolution. Attendance at a 3-week training is necessary.
Additional info: pay is $21.50/hr, overtime eligible, onsite in Indianapolis, Indiana. This role offers growth opportunities within a dynamic, entrepreneurial environment focused on building relationships and industry success.