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Logistics Coordinator - Biotech

Johnson Service Group

Palo Alto, CA

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JOB DETAILS
SALARY
SKILLS
Administrative Skills, Analysis Skills, Billing, Biotech and Pharmaceutical, Cargo/Freight, Clinical Laboratory, Communication Skills, Critical Care, Customer Support/Service, Data Entry, Data Quality, Database Report Tools, Detail Oriented, Documentation, HIPAA (Health Insurance Portability and Accountability Act), Healthcare, Import/Export, Laboratory, Laboratory Information Management System (LIMS), Laboratory Management, Logistics, Maintain Compliance, Medical Records, Metrics, Microsoft Excel, Microsoft Office, Operational Audit, Organizational Skills, Problem Solving Skills, Reconciliation, Record Keeping, Regulations, Regulatory Compliance, Salesforce.com, Sample/Specimen Processing, Shipping Documents, Spreadsheets, Supply Chain, Supply Chain Operations, Tableau, Time Management, Time Tracking, USPS (United States Post Office)
LOCATION
Palo Alto, CA
POSTED
1 day ago
We are looking for a high-energy, detail-driven Logistics Professional (Patient Sample Logistics Coordinator) to anchor our client’s healthcare supply chain. In this role, you are managing life-saving, time-critical patient samples. If you thrive in a fast-paced environment where precision meets pace, and you love solving logistical puzzles before they become problems, we want you on our team.  This is a 6-month contract position and based on performance may be considered for full-time or extension of the contract.  6 paid holidays while on contract included.

Payrate $30 per hour
Office Hours:  7:30 - 4:30 

Summary:

Detail-oriented logistics professional with experience supporting patient sample tracking, medical shipment coordination, and healthcare supply chain operations. Skilled in monitoring time-sensitive specimen shipments, maintaining accurate records, reconciling shipment data, and coordinating with couriers, laboratories, to ensure compliance and timely delivery. Proficient in spreadsheet management, reporting, and shipment documentation with strong organizational and communication skills.
Responsibilities:
  • Track and monitor patient sample shipments to ensure timely and accurate delivery to laboratories.
  • Coordinate with major courier carriers including FedEx, UPS, DHL, USPS, and freight providers to manage shipments, delays, and delivery updates.
  • Support import/export and transportation processes for medical samples and laboratory materials while following healthcare and regulatory guidelines.
  • Maintain detailed shipment logs, patient sample records, chain-of-custody documentation, and tracking information using spreadsheets and logistics systems.
  • Generate daily, weekly, and monthly metrics reports related to sample transit times, delivery performance, shipment exceptions, and operational efficiency.
  • Reconcile shipment records, laboratory receipts, tracking numbers, and courier invoices to ensure data accuracy and resolve discrepancies.
  • Communicate with management, laboratories, client services, and internal departments regarding shipment status, delays, and delivery confirmations.
  • Ensure proper handling and documentation of temperature-sensitive and time-critical patient samples.
  • Identify shipment delays or transportation issues and escalate concerns to appropriate teams for timely resolution.
  • Maintain organized electronic and physical records for audits, compliance reviews, and operational reporting.
Skills:
  • Patient Sample Tracking
  • Courier & Medical Transport Coordination
  • Import & Export Documentation
  • Chain-of-Custody Documentation
  • Shipment Reconciliation
  • Spreadsheet Management (Microsoft Excel, Google Sheets)
  • Reporting & Metrics Analysis
  • HIPAA Awareness
  • Data Entry & Record Accuracy
  • Time-Sensitive Shipment Handling
  • Regulatory Compliance
  • Vendor & Laboratory Communication
  • Problem Solving & Attention to Detail
  • Customer Service & Administrative Support
Technical Skills:
  • Microsoft Excel
  • Google Sheets
  • Microsoft Office Suite
  • Shipment Tracking Systems (FedEx, DHL, UPS… )
  • Laboratory Information Management Systems (LIMS)
  • Data Reporting Tools (Spreadsheet, Tableau, Salesforce…)


JSG offers medical, dental, vision, life insurance options, short-term disability, 401(k), weekly pay, and more. Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.

#D800

About the Company

J

Johnson Service Group

At JSG, We Understand People

It is our mission to empower people, help our clients reach their goals, and hire motivated individuals.

Since our start in 1984, we’ve worked hard to establish our present position as the most effective cross-industry staffing and consulting solution available.

Headquartered in Chicago, IL with local offices throughout the United States and Canada, JSG proudly serves a diverse range of industries with the right solutions to help clients reach their company goals. Our client-centric approach enables us to create personalized solutions for businesses in need of top-tier talent.  Our dedication doesn’t stop at our clients. We strive to connect candidates with opportunities that match their skills and goals. More than just a go-between, we are a dependable bridge, uniting top talent with suitable opportunities, facilitating shared opportunities and growth.

COMPANY SIZE
1,000 to 1,499 employees
INDUSTRY
Staffing/Employment Agencies
FOUNDED
1984
WEBSITE
https://www.jsginc.com/

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