Join the Leader in Trading Card ManufacturingAt Millennium Print Group (MPG), a proud subsidiary of The Pokémon Company International, we're on a mission to be the world's leading manufacturer of trading card games and collectibles. Based in North Carolina's vibrant Research Triangle Park and Piedmont Triad regions, we're at the heart of innovation in this fast-growing industry.Since our founding in 2014, our dedicated team has built a world‑class operation known for exceptional quality, customer focus, and market agility. Specializing in trading and collectible cards, we offer a unique range of services that set us apart.Our commitment to excellence has fueled rapid growth — we've nearly tripled in size since 2019 — and we're just getting started.Come be part of a forward‑thinking, high‑performing team that's shaping the future of collectible printing. At MPG, your work makes an impact.Order Fulfillment AssociateSummaryJoin Millennium Print Group as an Order Fulfillment Associate! We're looking for a detail‑oriented and customer‑focused professional to support order processing and fulfillment operations in a fast‑paced manufacturing environment. If you thrive in a collaborative setting and enjoy working with data and cross‑functional teams, this is a great opportunity to grow your career.Location: Haw River, NCSchedule: OnsitePay & Benefits: Competitive hourly pay + bonus eligibility + full benefits packageWhat You'll DoProcess and manage customer orders through internal systemsEnter and verify customer and order information for accuracyReview and resolve incomplete or incorrect ordersCommunicate shipping timelines, updates, and delays to customersCoordinate with internal teams to ensure timely and accurate fulfillmentTrack and monitor orders, including tracing and expediting shipmentsMaintain accurate records and documentationFollow company policies, safety procedures, and quality standardsWhat You'll BringHigh School diploma or equivalent2+ years of relevant experience preferred (office, customer service, or warehouse environment)Strong attention to detail and organizational skillsBasic computer skills and proficiency in Microsoft OfficeStrong communication and problem‑solving abilitiesAbility to manage multiple priorities in a fast‑paced environmentAbility to perform basic math calculationsBilingual (Spanish/English) skills are a plusHow You Will Be SuccessfulBuilding Relationships: Work collaboratively with cross‑functional teamsChallenging the Expected: Improve processes and resolve order issues proactivelyIntegrity and Respect: Ensure accuracy and reliability in all order processingDedicated to Quality and Safety: Follow all safety and quality standardsWhy Join MPG?Millennium Print Group, a subsidiary of The Pokémon Company International, is the largest trading card printer in the world. We offer competitive pay, career growth opportunities, and the chance to work with globally recognized brands.What to ExpectA highly competitive compensation "above the industry" commensurate with experience which includes an annual incentive bonus plan100% Employer‑paid medical, dental base plan, vision, life/AD&D, and short‑term and long‑term disability, while subsidizing premiums for medical, dental, and vision for employee dependents401(k) Plan with up to a 6% (dollar for dollar) Employer matchHealth Savings/Flexible Spending Account optionsPaid time off, including 10 company‑paid holidays, plus 1 floating holidayEmployee Assistance ProgramComprehensive relocation package available for qualified candidatesAnd, much more!Millennium Print Group is an Equal Opportunity Employer.The duties and responsibilities described above are essential functions of the job. The following qualifications are representative of the knowledge, skills, and or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.#J-18808-Ljbffr