Logistics Coordinator

ASUS Computer International

Fremont, CA

Apply

JOB DETAILS

SALARY

$25–$30 Per Hour

SKILLS

Billing, Brokerage, Cargo/Freight, Chargebacks, Claims Management, Claims Processing, Communication Skills, Corrective Action, Cross-Functional, Customer Support/Service, Data Quality, Detail Oriented, Distribution Operations, Distribution Services, Documentation, ERP (Enterprise Resource Planning), English Language, Establish Priorities, Follow Through, High School Diploma, Identify Issues, Keyboards, Less Than Truckload (LTL), Logistics, Medical Conditions, Medical Genetics, Microsoft Excel, Microsoft Office, Microsoft PowerPoint, Military, Office Equipment, Operations, Oracle, Organizational Skills, Performance Analysis, Presentation/Verbal Skills, Problem Solving Skills, Process Improvement, Project/Program Management, Record Keeping, Regulations, Retail, Root Cause Analysis, Shipping Documents, Shipping Requirements, Supply Chain Management, Supply Chain Operations, Team Player, Third-Party Logistics (3PL), Time Management, Warehousing, Writing Skills, eCommerce

LOCATION

Fremont, CA

POSTED

2 days ago

Description

The Logistics Coordinator is responsible for supporting daily transportation and distribution operations to ensure timely, cost-effective, and compliant product movement. This role manages shipment execution, carrier coordination, and issue resolution while alsoassisting with retail chargebacks and freight claims. The position requires strong operational follow-through, attention to detail, and the ability to work cross-functionally with internal teams, carriers, and warehouses.

Essential Duties & Responsibilities:

Transportation & Daily Operations

Coordinate daily outbound and inbound shipments across FTL, LTL, and parcel carriers
Communicate with carriers, warehouses, and internal teams to ensure on-time pickups and deliveries
Track shipments, proactively identify delays or issues, and take corrective action
Prepare and review shipping documents including BOLs, PODs, and invoices
Maintain accurate shipment data in systems, ERP, and retailer portals

2. Retail Chargeback Support

Monitor, analyze, and research retailer chargebacks related to routing compliance, late delivery, shortages, or documentation errors
Dispute invalid chargebacks by gathering supporting documentation (PODs, BOLs, carrier confirmations, retailer guidelines)
Work cross-functionally with warehouse, customer service, and transportation teams to prevent recurring chargebacks
Track chargeback trends and assist with root-cause analysis and process improvements

3. Freight Claims Support

File, track, and resolve freight claims related to loss, damage, or shortage
Coordinate with carriers, warehouses, and customers to collect claim documentation
Ensure claims are submitted within carrier and regulatory timelines
Manage claim status through resolution and recovery
Maintain organized records for audits and reporting

4. Carrier & Vendor Coordination

Communicate daily with carriers regarding scheduling, service issues, and shipment exceptions
Support carrier compliance with retailer routing guides and shipping requirements
Assist with carrier performance tracking and service issue documentation

Required Qualification:

Years of Education

Bachelor's Degree in Business or equivalent degree and 3 years of relevant business experience OR High School diploma/GED and 3 years of relevant business experience; in logistics, supply chain management, and/or project management

Work Experience

2-4 years of hands-on experience in logistics, transportation, or supply chain operations
Demonstrated experience handling day-to-day shipment execution and coordination
Direct experience with retail chargebacks and freight claims (researching, disputing, filing, and tracking)
Experience working with carriers, warehouses, and retailer compliance or routing guides

Knowledge and Skills

Experience in delivery and evaluation of transportation carrier management
Proactive and have the ability to work well independently as well as in a team environment
Work well with cross functional teams
Strong ownership and organization skills
Proven skills with MS Excel and MS PowerPoint in order to successfully execute projects
Experience coordinating with 3PLs, brokers, or distribution centers
Ability to work confidently in a rapidly changing, fast-paced and results-oriented corporate environment where a high degree of flexibility is required
Experience working with major retailers (e.g., big box, grocery, or ecommerce)
Familiarity with carrier liability rules and freight claim processes
Excellent written and verbal communication skills in English

Preferred Qualifications:

Background in logistics and supply chain management
Ability to plan and prioritize work
Must be highly organized and able to manage multiple responsibilities
Software skills, including use of Microsoft Office and Oracle.
Verbal and written communication skills are necessary to explain complex and/or confidential information.

Working Conditions:

Office environment

Requires sitting, operating a computer keyboard, telephone and other office equipment for extended periods of time

$25-$30/hourly is the estimated pay range for this role working in Fremont, California office. The final amount will be determined based on qualifications & experience of the candidate relative to the role. Our comprehensive employee benefits include bonuses, medical, dental, vision, life insurance, AD&D insurance, Paid Time Off, EAP, & 401(k).

ASUS is an equal employment opportunity employer. The Company makes employment decisions without regard to race, color, religion, sex, gender, pregnancy/ breastfeeding, medical conditions related to pregnancy or childbirth, sexual orientation, age, national origin or ancestry, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, as well as any other characteristic protected by law, regulation or local ordinance, and strives to comply with all applicable laws on the subject. These employment decisions extend to hiring, placement, promotion, transfer, demotion, layoff, termination, recruitment, pay and other forms of compensation, training and other terms and conditions of employment.

About the Company

ASUS Computer International

Resume Resources

Free Resume Templates Free Resume Builder