Logistics Coordinator

Asustek Computer

Fremont, CA

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JOB DETAILS

SKILLS

Analysis Skills, Billing, Brokerage, Cargo/Freight, Chargebacks, Claims Management, Claims Processing, Communication Skills, Corrective Action, Cross-Functional, Customer Support/Service, Data Quality, Detail Oriented, Distribution Operations, Distribution Services, Documentation, ERP (Enterprise Resource Planning), Establish Priorities, Follow Through, High School Diploma, Identify Issues, Keyboards, Less Than Truckload (LTL), Logistics, Microsoft Excel, Microsoft Office, Microsoft PowerPoint, Office Equipment, Operations, Oracle, Organizational Skills, Performance Analysis, Presentation/Verbal Skills, Problem Solving Skills, Process Improvement, Project/Program Coordination, Record Keeping, Regulations, Retail, Root Cause Analysis, Shipping Documents, Shipping Requirements, Supply Chain Management, Supply Chain Operations, Team Player, Third-Party Logistics (3PL), Time Management, Vendor/Supplier Evaluation, Warehousing, Writing Skills, eCommerce

LOCATION

Fremont, CA

POSTED

Today

The Logistics Coordinator is responsible for supporting daily transportation and distribution operations to ensure timely, cost-effective, and compliant product movement. This role manages shipment execution, carrier coordination, and issue resolution while also assisting with retail chargebacks andfreight claims. The position requires strong operational follow-through, attention to detail, and the ability to work cross-functionally with internal teams, carriers, and warehouses.Essential Duties & Responsibilities:* Transportation & Daily Operations* Coordinate daily outbound and inbound shipments across FTL, LTL, and parcel carriers* Communicate with carriers, warehouses, and internal teams to ensure on-time pickups and deliveries* Track shipments, proactively identify delays or issues, and take corrective action* Prepare and review shipping documents including BOLs, PODs, and invoices* Maintain accurate shipment data in systems, ERP, and retailer portals2. Retail Chargeback Support* Monitor, analyze, and research retailer chargebacks related to routing compliance, late delivery, shortages, or documentation errors* Dispute invalid chargebacks by gathering supporting documentation (PODs, BOLs, carrier confirmations, retailer guidelines)* Work cross-functionally with warehouse, customer service, and transportation teams to prevent recurring chargebacks* Track chargeback trends and assist with root-cause analysis and process improvements3. Freight Claims Support* File, track, and resolve freight claims related to loss, damage, or shortage* Coordinate with carriers, warehouses, and customers to collect claim documentation* Ensure claims are submitted within carrier and regulatory timelines* Manage claim status through resolution and recovery* Maintain organized records for audits and reporting4. Carrier & Vendor Coordination* Communicate daily with carriers regarding scheduling, service issues, and shipment exceptions* Support carrier compliance with retailer routing guides and shipping requirements* Assist with carrier performance tracking and service issue documentationRequired Qualification:Years of Education* Bachelor's Degree in Business or equivalent degree and 3 years of relevant business experience OR High School diploma/GED and 3 years of relevant business experience; in logistics, supply chain management, and/or project managementWork Experience* 2-4 years of hands-on experience in logistics, transportation, or supply chain operations* Demonstrated experience handling day-to-day shipment execution and coordination* Direct experience with retail chargebacks and freight claims (researching, disputing, filing, and tracking)* Experience working with carriers, warehouses, and retailer compliance or routing guidesKnowledge and Skills* Experience in delivery and evaluation of transportation carrier management* Proactive and have the ability to work well independently as well as in a team environment* Work well with cross functional teams* Strong ownership and organization skills* Proven skills with MS Excel and MS PowerPoint in order to successfully execute projects* Experience coordinating with 3PLs, brokers, or distribution centers* Ability to work confidently in a rapidly changing, fast-paced and results-oriented corporate environment where a high degree of flexibility is required* Experience working with major retailers (e.g., big box, grocery, or ecommerce)* Familiarity with carrier liability rules and freight claim processes* Excellent written and verbal communication skills in EnglishPreferred Qualifications:* Background in logistics and supply chain management* Ability to plan and prioritize work* Must be highly organized and able to manage multiple responsibilities* Software skills, including use of Microsoft Office and Oracle.* Verbal and written communication skills are necessary to explain complex and/or confidential information.Working Conditions:* Office environment* Requires sitting, operating a computer keyboard, telephone and other office equipment for extended periods of time$25-$30/hourly is the estimated pay range for this role working in Fremont, California office. The final amount will be determined based on qualifications & experience of the candidate relative to the role. Our comprehensive employee benefits include bonuses, medical, dental, vision, life insurance, AD&D insurance, Paid Time Off, EAP, & 401(k).ASUS is an equal employment opportunity employer. The Company makes employment decisions without regard to race, color, religion, sex, gender, pregnancy/ breastfeeding, medical conditions related to pregnancy or childbirth, sexual orientation, age, national origin or ancestry, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, as well as any other characteristic protected by law, regulation or local ordinance, and strives to comply with all applicable laws on the subject. These employment decisions extend to hiring, placement, promotion, transfer, demotion, layoff, termination, recruitment, pay and other forms of compensation, training and other terms and conditions of employment.

About the Company

Asustek Computer

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