Logistics Coordinator

Overview:

Who We Are:

As a privately held, U.S.-owned and operated company, Crowley provides services to 36 nations and island territories. Our purpose is to bravely advance what's possible to elevate people and planet, with our core values of Integrity, Sustainability and Drive guiding everything we do.

 

By expanding and innovating our services, we have expanded our footprint in services within the Logistics, Land Transportation, Shipping, Wind and Fuel industries. Crowley and its affiliated companies have generated more than $3.5 billion in annual revenue through our people's focus on excellence and a culture that values everyone's voices and collaboration. 

 

To continue laying the groundwork and challenge what's possible for our business, we seek to partner with individuals ready to elevate their careers with us.

Work Arrangement:

Hybrid

Why Join Crowley?

Make an impact by coordinating the seamless movement of cargo across global supply chains. In this role, you'll partner with customers, customs authorities, warehouses, and transportation providers to ensure shipments are compliant, accurately documented, and delivered on time. Your ability to resolve issues proactively and maintain regulatory compliance will directly contribute to operational efficiency and an exceptional customer experience.

What You'll Do:

Responsible for administering efficient and economical movement of cargo and/or processing documentation within established deadlines and regulatory requirements.

Responsibilities:

Key Responsibilities:

• Resolve cargo transportation needs by coordinating directly with customers, foreign offices, government agencies and other departments.
• Prepare, review, approve and maintain files required for the lawful completion of both import/export activities.
• Coordinate shipments with the warehouse and ensure cargo is traced, cleared and released at the port facilities.
• Receive, reconcile, generate, consolidate and/or summarize documents and information.
• Ensure invoices are accurate and in accordance to the physical shipment and customer regulatory requirements.
• May be required to interpret, review and apply appropriate rates to bills of lading timely and accurately while staying compliant with the rules and regulations.
• Prepare and file customs documents for shipment clearance, including import declarations and supporting paperwork.
• Assist in ensuring shipments meet all customs laws and regulations.
• Liaise with customs authorities, clients, and logistics partners to update on shipment status and resolve compliance issues.
• Address disputes, discrepancies, or delays in cargo transportation and coordinate solutions with clients and authorities.
• Collect, maintain, and organize necessary documentation for audits or client reference.
• Monitor and trace the status of shipments to ensure timely delivery and compliance.
• Support with complex transactions and answer customs-related queries.

Qualifications:

Education & Credentials:

High school diploma or equivalent, with course work after high school and/or job-related training preferred.

Experience:

• 0 – 2 years general office, transportation/logistics experience with knowledge of ocean/air documents, customs forms and regulations preferred.
• At least 2 years of experience in Customs Brokerage preferred.
• Knowledge of customs regulations and import procedures.
• Effective communication and relationship-building skills for interacting with clients and government officials.
• Bilingual (English/Spanish) required.

Technical Skills:

Proficient with Microsoft Office products, including Excel, Outlook and Word.

What We Offer? 

We inspire top talent by offering a comprehensive and competitive package that supports the diverse needs of our people—on land, at sea, in offices, and remotely.

 

Our Total Rewards include:

 

• Competitive pay with recognition programs 
• Comprehensive benefits: medical, dental, and vision insurance, life and disability coverage, and paid vacation and holidays
• Leave and family support: parental leave and sick leave
• Learning and growth: access to training and development for continuous skill development
• Well-being resources: Employee Assistance Program, wellness program, and gym membership discounts

At Crowley, we invest in you—your success, your health, and your future.