Logistics Coordinator

LOGISTICS COORDINATOR

Dessert Holdings is the leading premium dessert company in the world. We craft artisanal, scratch-made desserts at scale, combining culinary innovation with the finest real ingredients. With a rich heritage spanning seven distinctive brands, we bring unmatched expertise and tailored solutions to our Retail and Foodservice partners.

We are looking for a Logistics Coordinator to join our team at Dianne's Fine Desserts (a Dessert Holdings based in Newburyport, MA.  This individual will support inventory accuracy, cycle count cadence, improvements to the month- and year-end count process, reconciliation of variances, prioritizing loads, and ensuring integrity of transactions in D365. This role will also serve as a bridge between supervisors and hourly staff and will interact cross-functionally with QA, Planning, and Procurement.

KEY RESPONSIBILITIES:

• Ensure compliance with FDA, USDA, FSMA, HACCP, and GMP requirements for all facility inbound and outbound shipments, monitoring adherence and escalating issues when necessary.
• Serve as the facility's primary logistics contact with local suppliers, carriers, and customers; optimize transportation routes, resolve day-to-day escalations, and communicate key issues to management.
• Prepare shipping documents (BOLs, customs paperwork, invoices) and maintain compliance with DOT, OSHA, and international shipping regulations.
• Manage daily inbound/outbound shipments, ensuring on-time delivery and accuracy.
• Coordinate cold chain logistics and specialized transport to maintain product integrity, tracking performance and reporting opportunities for improvement.
• Reporting of Supply Chain on hand inventories both materials and Finished Goods and expiration dates.
• Maintain accurate ERP system entries for shipments, inventory, and production schedules; ensure data integrity and support smooth operations.
• Review all freight bills emailed by accounting, checking for damage issues, cost and any additional issues arise.
• Process and track freight claims as damages are found on the freight bills, or as product is refused at the customer's location or if an inbound shipment is damaged.
• Track and analyze facility-level freight costs, delays, and spoilage; provide recommendations to support operational decisions.
• Identify cost-saving opportunities in freight and logistics.

QUALIFICATIONS AND REQUIREMENTS:

• 1-3 years in transportation or supply chain logistics.
• Proficiency in ERP/WMS (Microsoft D365, SAP, Oracle, NetSuite, or equivalent).
• Demonstrated success in managing carrier relationships.
• Demonstrated proficiency in organizing and delegation of projects
• Strong analytical skills, including modeling and analysis of data
• Advanced computer skills, including Microsoft Office
• Ability to foster a collaborative, team-oriented working environment
• Demonstrated record of initiative, problem solving and adaptability
• Ability to work in a fast-paced manufacturing environment
• Demonstrates good verbal and written communication skills – bilingual English/Spanish preferred
• Must have a flexible schedule which will accommodate various production schedules

About Dessert Holdings

Dessert Holdings is a collection of premium dessert companies and brands:  The Original Cakerie, Lawler's Desserts, Atlanta Cheesecake Company, Steven Charles, Dianne's Fine Desserts, Kenny's Great Pies, and Willamette Valley Pie Company.  Dessert Holdings is owned by Bain Capital, is headquartered in St. Paul, Minnesota, employs more than 3,400 people across ten manufacturing facilities, and is continuing its journey of rapid growth.

EEO Statement

Dessert Holdings and its related entities provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other characteristics protected by law. 

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