This role involves coordinating door-to-door logistics for household goods shipments, including pickup, packing, transportation, storage, and delivery.
Act as the primary contact for customers, providing updates and resolving concerns throughout the move process.
Prepare and review shipment documentation such as estimates, inventories, bills of lading, and delivery receipts.
Monitor shipment progress, proactively addressing delays or issues, and ensure compliance with safety standards and regulations.
Track shipment costs and perform related duties as needed.
Qualifications include at least 2 years of experience in logistics or transportation, strong communication skills, proficiency with Microsoft Office, and a high school diploma or equivalent.
The work environment is office-based with frequent communication via phone and email, with flexibility to support moves across multiple time zones.
Benefits offered include medical, dental, vision insurance, 401(k) with match, paid time off, holidays, and additional employee programs.
This employer is an equal opportunity employer committed to diversity and inclusion.