Key Responsibilities

Inbound Operations Coordinate daily inbound shipments and receiving schedules Verify shipping documents, packing lists, and delivery information Monitor unloading activities and ensure accurate receiving transactions Communicate with carriers, vendors, and customers regarding inbound status Report receiving discrepancies, damages, or shortages promptly Maintain accurate inventory records within WMS/ERP systems Outbound Operations Coordinate outbound shipment schedules and carrier appointments Prepare shipping documentation including BOL, labels, and shipment reports Ensure orders are processed, picked, packed, and shipped accurately and on time Communicate shipment status and delivery updates to customers and internal teams Monitor outbound performance and resolve shipping issues promptly Support routing, load planning, and transportation coordination Operational Support Maintain daily operational reports and shipment tracking logs Coordinate with warehouse supervisors and operational teams to support workflow efficiency Ensure compliance with company SOPs, safety policies, and customer requirements Support inventory control and cycle count activities when needed Assist with issue resolution related to inventory, transportation, or customer claims Provide administrative and operational support for warehouse activities

Qualifications

• High school diploma or equivalent required
• 1–3 years of warehouse, logistics, or transportation coordination experience preferred
• Experience with WMS, ERP, or shipping systems preferred
• Strong communication and organizational skills
• Ability to multitask and work in a fast-paced environment
• Proficient in Microsoft Excel, Outlook, and basic computer systems
• Detail-oriented with strong problem-solving ability

Key Competencies

• Detail-oriented and process-driven.
• Strong problem-solving and follow-up skills.
• Customer-focused with ability to build positive relationships.
• Adaptability to shifting priorities and time-sensitive tasks

Why work at BTI?

We’re committed to creating a workplace where employees feel valued, supported, and empowered to grow. Our team benefits from competitive compensation, comprehensive health and wellness offerings, and opportunities for professional development. We are proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, veteran status, or any other legally protected status.

We comply with all applicable federal, state, and local employment laws, including those related to fair hiring practices, pay transparency, workplace safety, and reasonable accommodations. We are dedicated to maintaining an inclusive environment where everyone has the opportunity to succeed and contribute meaningfully.