Job Description
Johnson Service Group (JSG), a nationally recognized recruiting firm is currently seeking a Dispatcher to support a distribution center in Ladson, SC.
Summary
This position is responsible for developing and maintaining strong client partnerships while ensuring their warehousing and distribution requirements are handled efficiently and accurately. The ideal candidate is highly responsive, detail-oriented, and comfortable managing multiple priorities in a fast-paced, deadline-driven environment.
Responsibilities:
Qualifications:
Additional Information:
** Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.
#D220
Summary
This position is responsible for developing and maintaining strong client partnerships while ensuring their warehousing and distribution requirements are handled efficiently and accurately. The ideal candidate is highly responsive, detail-oriented, and comfortable managing multiple priorities in a fast-paced, deadline-driven environment.
Responsibilities:
- Act as the primary liaison for designated customers, fostering long-term business relationships.
- Maintain consistent communication with customers regarding order status, questions, service concerns, and other business needs.
- Partner with internal operations and support teams to facilitate accurate and timely order processing.
- Review orders, pricing, specifications, and supporting documentation to confirm accuracy and alignment with established requirements.
- Keep organized and up-to-date records of customer communications, transactions, orders, and related account information.
- Monitor inventory activity and work with appropriate teams to help maintain adequate product availability.
- Coordinate with warehouse and transportation teams to support accurate shipments, on-time delivery, and compliance with customer service expectations.
- Take ownership of customer concerns involving orders, shipments, invoicing, or other service-related issues and drive them through resolution.
- Communicate recurring customer concerns, trends, and improvement opportunities to leadership.
Qualifications:
- High School Diploma required.
- Candidates will ideally have a background in customer support, hospitality, account management or a similar service industry. Training will be provided!
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Strong interpersonal skills with the ability to build and maintain relationships with clients effectively.
- Excellent communication skills with proficiency in conveying complex information clearly and effectively, both verbally and in writing, including proper email etiquette.
- Detail-oriented with excellent organizational and time management skills.
- Ability to multitask and prioritize tasks in a fast-paced environment.
- Problem-solving skills and ability to handle challenging situations professionally.
Additional Information:
- Hours: Mon Fri, 7:00am 4:00pm
- Reporting to Office Manager
- Training available; no prior logistics experience is necessary
- On-site role in a distribution center and truck yard environment where truck drivers are being checked in/out.
** Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.
#D220
Numbers & Facts
| Location | Ladson, SC |
| Industry | Staffing/Employment Agencies |
| Company Size | 1,000 to 1,499 employees |
| Year Founded | 1984 |
| Website | https://www.jsginc.com/ |
About Company
At JSG, We Understand People
It is our mission to empower people, help our clients reach their goals, and hire motivated individuals.
Since our start in 1984, we’ve worked hard to establish our present position as the most effective cross-industry staffing and consulting solution available.
Headquartered in Chicago, IL with local offices throughout the United States and Canada, JSG proudly serves a diverse range of industries with the right solutions to help clients reach their company goals. Our client-centric approach enables us to create personalized solutions for businesses in need of top-tier talent. Our dedication doesn’t stop at our clients. We strive to connect candidates with opportunities that match their skills and goals. More than just a go-between, we are a dependable bridge, uniting top talent with suitable opportunities, facilitating shared opportunities and growth.
Skills
- Alliance/Partner Managementunmatched
- Billingunmatched
- Communication Skillsunmatched
- Customer Relationsunmatched
- Customer Support/Serviceunmatched
- Detail Orientedunmatched
- Develop and Maintain Customersunmatched
- Distribution Servicesunmatched
- Distribution Warehousingunmatched
- Documentationunmatched
- Establish Prioritiesunmatched
- High School Diplomaunmatched
- Interpersonal Skillsunmatched
- Leadershipunmatched
- Logisticsunmatched
- Microsoft Excelunmatched
- Microsoft Officeunmatched
- Microsoft Outlookunmatched
- Microsoft PowerPointunmatched
- Microsoft Wordunmatched
- Multitaskingunmatched
- Operational Supportunmatched
- Order Processingunmatched
- Organizational Skillsunmatched
- Pricingunmatched
- Problem Solving Skillsunmatched
- Sales Managementunmatched
- Team Playerunmatched
- Time Managementunmatched
- Truck Driverunmatched
- Warehouse Coordinationunmatched
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