Logistics Manager

The Logistics Manager is responsible for overseeing and optimizing supply chain processes to ensure efficient product delivery, cost control, and operational alignment. This role is accountable for analyzing data, identifying trends, and driving continuous improvement across transportation, inventory, and production support functions.

Responsibilities include tracking and reviewing invoices, monitoring shipment status, analyzing delivery route performance, and managing key functions such as invoicing, electronic billing, freight claims, exception reporting, and shipment tracing. This position partners closely with shipping, production, and purchasing teams to improve execution and reduce overall logistics spend.

Core Responsibilities

• Analyze transportation, accessorial, and inventory data to identify cost-saving opportunities and process improvements
• Develop and maintain reporting (KPIs, dashboards, exception reports) to track performance and drive decision-making
• Oversee freight claims and exception resolution, ensuring timely follow-up and recovery of costs
• Monitor carrier performance, shipment trends, and routing strategies to optimize service and cost
• Partner with production planning and purchasing to align material flow with demand and operational capacity
• Identify root causes of delays, errors, and cost drivers, and implement corrective actions
• Establish and maintain processes for shipment visibility, exception management, and communication
• Proactively engage with operations to understand pain points and improve day-to-day execution

Transportation & Carrier Management

• Own carrier selection and transportation strategy, ensuring the most cost-effective and reliable carriers are utilized across all lanes
• Lead rate negotiations, contract management, and carrier relationships, driving measurable cost reductions and improved service performance
• Monitor and manage carrier performance, adjusting carrier mix as needed to support operational and financial goals
• Oversee shipment issues, claims, and service failures, identifying trends and implementing long-term corrective actions
• Maintain awareness of market conditions, carrier rates, and lane performance, proactively adjusting transportation strategies to control cost and improve service

Key Abilities

• Problem Sensitivity – Ability to quickly identify issues or risks within the supply chain
• Analytical Reasoning – Strong deductive and inductive reasoning to interpret data and identify trends
• Written & Oral Comprehension – Ability to clearly interpret and communicate complex information
• Decision-Making – Ability to evaluate options and drive solutions based on data

Experience & Education

• Bachelor’s degree preferred; equivalent experience (5+ years in logistics or supply chain) may be considered in lieu of a degree
• Minimum of 5+ years of logistics, transportation, or supply chain experience, including freight bill management and claims resolution
• Demonstrated experience with Transportation Management Systems (TMS), with a strong understanding of system functionality and data utilization
• Experience managing or supporting international shipments, including documentation and compliance requirements, preferred
• Working knowledge of government regulations, including DOT, Hazmat, NAFTA, and IATA guidelines
• Strong understanding of transportation tariffs, NMFC classifications, and freight rating structures
• Proven experience in carrier management, rate negotiation, and cost control initiatives