About Us: Echelon Supply and Service is a leading provider of premium industrial and hydraulic hose solutions for commercial and defense markets across North America. Since 1977, we've built our reputation on a customer-first approach, delivering quality products and exceptional support.
Headquartered in Liverpool, NY, we operate over ten locations in the U.S. and Canada, with recent expansion to the west coast. Our mission is to be North America's premier industrial and hydraulic hose supplier, empowering our customers' success through reliable, innovative products and outstanding service. Join us in shaping the future of industrial and hydraulic solutions!
Job Summary:
The Logistics Manager will serve as the primary owner of Echelon Supply and Service's inbound and outbound freight programs, playing a critical role in managing carrier relationships, controlling freight costs, and ensuring regulatory compliance across all transportation activities. This position will be responsible for developing and executing strategies to optimize our freight network, drive cost savings, and maintain compliance with customs and trade requirements. The Logistics Manager will lead all domestic and international freight initiatives and will manage a direct report in the form of an Expeditor.
Duties and Responsibilities:
Maintain and manage carrier, broker, and third-party logistics relationships; proactively address performance issues and service failures as they arise in both domestic and international settings
Identify, develop, and negotiate cost-saving opportunities across inbound and outbound freight programs, including consolidation of outbound shipments to a single-source provider
Consolidate import brokerage relationships to a single preferred firm while realizing measurable savings and service improvements
Oversee customs and trade compliance activities, ensuring proper documentation, record-keeping, and adherence to all applicable regulations to support audits and regulatory inquiries
Manage duty drawback processes and pursue clawback opportunities to recover applicable duties and fees
Develop, implement, and maintain a domestic vendor inbound routing program to drive reduced inbound freight costs through lowest-cost carrier selection
Lead the design and continuous improvement of the domestic freight network to optimize efficiency and cost performance
Develop and maintain TMS (Transportation Management System) capabilities and vendor portal integration to improve freight visibility and data accuracy
Develop and maintain regular reporting on key freight metrics, including:
Inbound and outbound freight costs vs. prior year
Outbound freight recovery rates
Carrier performance metrics including damage rates, on-time delivery, and shipment accuracy
Lead, develop, and manage a direct report (Expeditor), providing guidance, oversight, and performance feedback
Partner cross-functionally with Purchasing, Operations, and Finance to align freight strategies with broader business objectives
Support special projects and other duties as assigned by the Head of Supply Chain
Qualifications:
Skills and Abilities:
Key Performance Indicators (KPIs):
Echelon Supply and Service provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.