Logistics Manager

• Dispatch drivers and trucks throughout the day, managing routes, schedules, and load assignments.
• Coordinate freight movements including oversize/overweight (OS/OW) freight, permitted loads, dedicated loads, oversized dimensional shipments, heavy haul, towing, and specialized equipment moves.
• Coordinate delivery schedules for critical data center power infrastructure — including generators, air handling units, switchboards, PDUs, STS, transformers, busway, and circuit breakers — supporting large-scale, phased customer deployments.
• Communicate in real time with carriers, drivers, customers, project managers, and supervisors to keep operations on track.
• Coordinate transportation schedules and respond to customer requests with urgency and professionalism.
• Troubleshoot scheduling conflicts, route changes, and logistical issues as they arise throughout the day.
• Own and manage the oversize/overweight (OS/OW) permitting process end to end — securing state and jurisdictional permits, coordinating routing and superload approvals, and arranging escort/pilot cars for permitted and oversized dimensional loads.

• Enter dispatch and billing details accurately into TMS and other operational platforms.
• Prepare and review shipping documentation including BOLs, packing lists, delivery confirmations, and driver paperwork.
• Review driver paperwork for accuracy and completeness before processing.
• Maintain accurate records in the TMS and/or WMS to ensure data integrity across logistics operations.
• Assist in maintaining audit-ready documentation for all freight movements.

• Support compliance with DOT regulations, FMCSA requirements, and applicable transportation law.
• Assist with hazmat documentation and handling requirements as applicable.
• Help ensure driver hours, permits, and load documentation meet regulatory standards.

• Serve as a day-to-day point of contact for carrier and 3PL partners, escalating service issues as needed.
• Obtain freight quotes and support rate comparison as directed by logistics leadership.
• Support carrier, freight forwarder, and 3PL contract negotiation — including freight rates and service-level agreements — and monitor freight spend to surface cost-reduction opportunities while maintaining service levels.
• Manage freight claims, damage investigations, and recovery activities, with particular attention to high-value and oversized equipment moves.
• Assist in monitoring carrier performance against defined KPIs and SLAs.

• Partner with warehouse operations to align freight schedules with inbound and outbound workflows.
• Support the sales and project management teams with logistics planning for client launches and time-sensitive deployments.
• Communicate proactively with internal teams on delays, exceptions, or changes to freight timelines.
• Assist Finance with freight invoice review, discrepancy resolution, and spend reporting as needed.

• Maintain logistics tracking dashboards and assist in compiling KPI reports for leadership review.

• Identify operational inefficiencies and surface improvement opportunities to the VP of Integrated services
• Lead root cause analysis and corrective actions for transportation and delivery exceptions, and develop contingency plans for transportation disruptions and supply-chain risk.

• Support implementation of new systems, tools, or processes as the logistics function scales.
• Supervise, mentor, and develop logistics coordinators.
• Foster a culture of accountability, urgency, and continuous improvement on the logistics team.

• 8+ years of progressive logistics or supply chain experience, with at least 3 years in a senior leadership role.
• Proven track record building or significantly scaling a logistics function — not just inheriting one.
• Deep knowledge of oversize/overweight (OS/OW) freight, permitted and dedicated loads, oversized dimensional shipments, heavy haul, and 3PL management.
• Hands-on experience implementing or optimizing TMS and/or WMS platforms.
• Strong analytical skills with ability to build reporting frameworks and make data-driven operational decisions.
• Experience managing carrier and vendor relationships, including contract negotiation.
• Working knowledge of DOT, hazmat, and customs compliance requirements.
• Bachelor's degree in Supply Chain, Logistics, Business, or related field — or equivalent experience.
• Willingness to help in other areas outside of core competencies
• Valid driver's license and willingness to travel as operational needs require.

• Experience with heavy haul, oversized/overweight permitting, or specialized equipment moves.
• Familiarity with FMCSA regulations and DOT compliance requirements.
• Exposure to international freight documentation and customs requirements.
• Experience in data center, warehousing, or technology logistics environments.
• APICS or similar supply chain certification (or active pursuit).

• Calm under pressure - the right person handles busy phones, drivers needing answers, and customers needing updates without missing a beat.
• Detail-oriented - catches errors before they become problems and takes pride in clean, accurate records and paperwork.
• Proactive communicator - doesn't wait to be asked; keeps the team informed and escalates when needed.
• Adaptable - comfortable when schedules change, priorities shift, and no two days look the same.
• Team player - understands their role in a larger operation and works well across functions.
• Growth-minded - eager to learn and develop into greater logistics responsibility over time.

Powered by JazzHR