Logistics Manager - Outbound

Microsoft Corporation

Redmond, WA

JOB DETAILS
SALARY
$97,600–$188,400 Per Year
SKILLS
Alliance/Partner Marketing, Analysis Skills, Brokerage, Business Operations, Cadence, Cargo/Freight, Compensation and Benefits, Consumer Electronics, Cost Control, Cross-Functional, Delivery Driving, ERP (Enterprise Resource Planning), Financial Planning, Improvement Metrics, International Business, Less Than Truckload (LTL), Logistics, Logistics Management, Microsoft Product Family, Operational Audit, Operational Support, Operations Planning, Performance Management, Performance Metrics, Performance Tuning/Optimization, Process Improvement, Product Support, Product/Service Launch, Purchasing/Procurement, Relationship Management, Root Cause Analysis, Service Level Agreement (SLA), Supply Chain, Supply Chain Management, Supply Chain Operations, Third-Party Logistics (3PL), Time Management, Transportation and Logistics
LOCATION
Redmond, WA
POSTED
1 day ago
**Overview** The Devices Fulfillment and Logistics (F&L) team is anchored on optimizing the distribution network and delivering Microsoft's key products to customers. As the **Logistics Manager - Outbound** you will be responsible for outbound freight within North America, LATAM, and Canada, with primary accountability for logistics, customs compliance, cost control, service performance, and cross-functional coordination supporting product builds, launches, and replenishment flows. This role manages logistics execution escalations and collaborates with internal stakeholders and external partners - including Trade, Finance, Supply Planning, third-party logistics providers, and transportation carriers - to ensure compliant, cost-efficient, and on-time delivery of goods to customers. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. **Responsibilities** + Manage outbound AOC logistics flows across air and ocean, including direct ship, HCM, and launch programs. + Serve as the Logistics Manager (Vendor Partner) for the AOC logistics network, bringing solid industry expertise to identify, analyze, and resolve operational challenges while ensuring service excellence and SLA adherence. + Act as the primary point of contact and subject matter expert (SME) for transportation execution across parcel, LTL, FTL, and air, driving consistent delivery against service, cost, and security requirements, including support for replenishment cycles, new product launches, and peak demand periods. + Drive day-to-day execution and structured operational cadence, including managing ad hoc initiatives, establishing governance rhythms, and consistently tracking and improving key performance metrics. + Collaborate closely with Microsoft stakeholders, cross-functional teams, and vendor partners to gather insights, enable data-driven decisions, and deliver measurable improvements in process efficiency, service performance, and cost optimization. + Coordinate with Planning, Operations, and external partners to ensure logistics capacity supports launch timelines and volume ramps. + Apply solid analytical capability to support data-driven decision-making, root cause analysis, and identification of improvement opportunities. + Demonstrate working knowledge of logistics systems and tools, including TMS, WMS, ERP, and related digital platforms supporting supply chain operations. + Manage and strengthen relationships with third-party logistics providers, carriers, and service partners to ensure consistent delivery against contractual commitments, KPIs, and SLAs. **Qualifications** **Required/Minimum Qualifications:** + Bachelor's Degree in Business, Supply Chain Management, Engineering, or related field AND 4+ years experience in Procurement, Supply chain, Logistics, International Business, Operations-related roles, or Engineering. + OR equivalent experience. **Preferred Qualifications:** + 8+ years of experience managing Air, Ocean, and Land transportation within complex global logistics networks. + Knowledge of Trade and compliance policies to support operational decisions. + Understanding of logistics systems (TMS, WMS, ERP) and technologies. + Proven experience managing relationships with third-party logistics providers, custom brokers and vendors to ensure the successful delivery of solutions. + Analytical skills enabling data driven decisions. + Experience supporting high-tech or consumer electronics supply chains. \#W+DJOBS Fulfillment & Logistics IC4 - The typical base pay range for this role across the U.S. is USD $97,600.00 - $188,400.00 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $125,000.00 - $206,400.00 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. (https://careers.microsoft.com/v2/global/en/accessibility.html)

About the Company

M

Microsoft Corporation

DO WHAT YOU LOVE
Make your mark on the world’s most used technologies. Develop the next hit mobile application. Pioneer a startup that could be the next big thing. At Microsoft, you choose your path.

Headquartered in Redmond, Washington, Microsoft is a top innovator in both the consumer and enterprise technology industry. Just a few of the many things our products do are unleash creativity, connect businesses, and make learning more fun. But our continued success is based on one thing: our employees. We hire amazing, talented people and give them the opportunities—and the tools—to succeed.

WHY MICROSOFT?
As a Microsoft employee, you’re surrounded by a diverse group of the smartest people in your field. This fosters new ideas, better business results, and creates a dynamic work environment. In the office, you’re constantly challenged and supported by your colleagues. Every day holds something new and exciting.

We also offer unparalleled depth and breadth of career opportunities. As an industry leader in multiple fields, working for Microsoft means being able to do whatever you feel passionate about—and being able to make an impact in that field. From day one, we give our employees significant responsibility. This means that you’ll know that you directly contributed to something that has a positive impact on people worldwide. Whether you choose to work in management, dive deep into the newest technology, or explore multiple professions, you’ll find everything you need at Microsoft to drive your career—and to make a difference.

WE GET IT – YOU’RE MORE THAN YOUR JOB
Everyone works differently and is motivated by different things. We also understand that there’s more to you than your job. That’s why we offer competitive pay and a wide assortment of benefits-- to help you make the most of life at work and away from it.

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COMPANY SIZE
10,000 employees or more
INDUSTRY
Other/Not Classified
FOUNDED
1975
WEBSITE
http://www.microsoft.com